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This is an excellent opportunity to start your career in administration with a company that specialises in commercial heating, gas & plumbing services and many more Building Services Maintenance. You will be providing support to the team with any related administration duties.

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Closing date: 26 Sep 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, hours to be confirmed

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    04 Oct 2021

  • Date posted

    18 Jun 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Main duties and responsibilities

  • Answer, screen and transfer inbound phone calls
  • Deal with general queries by telephone
  • General clerical duties including photocopying and mailing
  • Maintain electronic and hard copy filing system
  • Resolve administrative problems and prepare written responses to routine enquiries
  • Review incoming emails to ensure timely responses
  • Open, sort & distribute incoming correspondence and parcels
  • Co-ordinate outgoing mail and parcel deliveries / pick-ups
  • Maintaining ordering of stationery and office equipment
  • Maintain historical records by sorting and filing purchase ledger documents
  • Assisting, as necessary, with any tasks that may be reasonably required
  • Undertaking general admin duties and clerical tasks such as scanning and printing etc.
  • Maintaining folders on the server
  • Assisting with purchasing
  • The allocation of Re Active maintenance tasks to engineer’s inline with Helpdesk 

Requirements and prospects

Desired skills

  • Good communication skills
  • Problem solving
  • Time management 
  • Organisational skills

Personal qualities

  • Enthusiastic 
  • Hardworking
  • Dedicated & Punctual
  • Team player

Desired qualifications

  • GCSE maths & English A*-C/9-4 or equivalent

Future prospects

  • An opportunity for a full time position at the end of the apprenticeship

About the employer

Dynamic Maintenance Solutions Ltd are a North East based Company who specialise in Building Services Maintenance with both Planned and Reactive Maintenance packages tailored to meet the specific requirements of Clients.

This can be from a simple annual maintenance visit to service a heating system to a complex installation were close temperature and environmental control are required. DMS have the combined knowledge and experience of over 110 years with a can do attitude which is critical to meet both Legislative requirements and to ensure Client satisfaction, allowing you to concentrate on your core business.

We offer a service covering, North Yorkshire, Teesside, Durham, Tyne & Wear and Northumberland.




CO Wilton Golf Club The Bunker Buil


TS10 4QY

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Training provider


Applications for this apprenticeship are being processed by Redcar & Cleveland College


Anna Harper 07436 795883

  • Level 3 Business Administrator Apprenticeship Standard
  • Functional skills maths & English, if required

Apprenticeship standard

Business administrator

Level 3 (A level)

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