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Apprentice Retail Supervisor - Millets - Croydon Millets

We have an exciting opportunity for you to join our team as a Store Supervisor Apprentice! Trading from 100 stores, Millets supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm and Eurohike.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Dec 2021

Apprenticeship summary

  • Weekly wage

    £368.40

  • Working week

    Shifts to be confirmed.

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    28 Dec 2021

  • Date posted

    17 Jun 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001725309

  • Positions

    1 available

Millets are working closely with Qube Learning to source and recruit the perfect apprentice to fit in to an already successful and established team. You will be part of the only UK Outdoor Retailer to offer good, better, and the best products around.

Qube Learning are a national Training Provider who will support you throughout the duration of your apprenticeship, lasting a total of 15 months. As a Supervisor you will undertake a Retail Team Leader Level 3 qualification. You will be responsible for opening or closing the store therefore, we are looking for applicants with experience of following store security procedures.

You will be assigned a designated skills tutor, who will support you every step of the way throughout your apprenticeship. This is an excellent opportunity to join a well-established company and progress your career.

Role Overview:
Being part of the store's Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.

Customer Service:

  • Provide customers with excellent levels of Customer service.
  • Deal with customer complaints and enquires, providing the best possible outcome.
  • Ensure the personal appearance of sales staff is in line with company guidelines.
  • Have an understanding of the Customer Service measuring programme.

Sales:

  • Ensure that targets are achieved and, where possible, exceeded.
  • Monitor staff service levels in order to maximise store sales.
  • Utilise in store devices, making sure that the customer is offered the whole product range.
  • Use reports to assist you in product placement of key selling lines.

Visual Merchandising:

  • Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
  • Provide assistance with the maintenance of standards on the sales floor.
  • Keep stock clean and presentable at all times.
  • Retail Management experience would be advantageous.
  • Excellent Time Management skills
  • Strong verbal and written communication skills.
  • IT skills- Microsoft Outlook, Word, and Excel.

Training & Development:

  • Encourage personal progression throughout your store.
  • Provide assistance with the induction and training of new starters.
  • Assist with the development of existing staff, ensuring that personnel complete the relevant E-Assessments.

Requirements and prospects

Desired skills

  • Retail supervisor experience would be advantageous
  • Excellent time management skills
  • Strong verbal and written communication skills
  • IT skills- Microsoft Outlook, Word and Excel

Personal qualities

  • Adaptable individual who can think outside the box
  • Show resiliency and have the tenacity to bounce back
  • Show a willingness to learn and go the extra mile.

Desired qualifications

  • CSE in maths and English Level C/4 and above preferable or equivalent qualifications

Future prospects

Potential opportunities to continue a career with Millets


About the employer

With over 100 years of trading, heritage is at our heart. Laying its foundations in the late 19th century, Millets has steadily grown to the well-known outdoor store we recognise today. From kit to get the whole family camping, to the iconic Peter Storm cagoule, we come equipped with a passion for providing practical and functional products, to guarantee that you’re prepared for adventures in the great outdoors.

Employer

Millets

Address

52-54

High Street

Croydon

CR0 1YB

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Training

Training provider

Qube Learning

Applications for this apprenticeship are being processed by Qube Qualifications And Development Limited

Contact

Sophie Gear

Retail team leader level 3 qualification including Functional Skills in Maths and English if required

Apprenticeship standard

Retail team leader

Level 3 (A level)


Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Dec 2021