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Barista Apprenticeship SOUL COFFEE HOUSE (EAST) LIMITED

Do you have a passion for coffee and customer service? Are you looking for a fun filled role that will enhance your career and provide you with excellent training? We have an exciting opportunity for a Barista Apprentice with Starbucks.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Oct 2021

Apprenticeship summary

  • Weekly wage

    £138.60 to £267.30

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    30 hours per week, shift work including evenings, weekends and holidays. Shifts TBC.

    Total hours per week: 30.00

  • Expected duration

    15 months

  • Possible start date

    13 Oct 2021

  • Date posted

    16 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001725007

  • Positions

    1 available

This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. We are looking for someone who models and acts in accordance with Starbucks guiding principles.

You will follow our core values, which are ‘to inspire and nurture the human spirit - one person, one cup and one neighbourhood at a time’ and our mission is ‘to make a difference to people’s lives, their opportunities and their communities through great tasting food and coffee.’
Day to Day Responsibilities:

  • Maintaining a calm demeanour during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team
  • Anticipating customer and store needs by constantly evaluating environment and customers for cues
  • Communicating information to manager so that the team can respond as necessary to create the Third-Place environment during each shift
  • Delivering legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
  • Discovering and responding to customer needs
  • Following Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
  • Maintaining a clean and organized workspace so that partners can locate resources and product s needed
  • Providing quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
  • Following health, safety and sanitation guidelines for all products
  • Maintaining regular and punctual attendance

Helping Others Succeed.

  • Assisting with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
  • Contributing to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
  • Recognizing and reinforcing individual and team accomplishments by using existing organizational methods

In return for your hard work as our Barista, you will receive: 

  • 50% Discounts on food and beverages whilst on shift
  • A passionate and fun team environment
  • Fantastic training and development opportunities - coffee education!
  • Discounts on food and beverages whilst off shift
  • Recognition Schemes
  • Join an established, successful and growing franchise 
  • Opportunities across multiple existing high-profile brands with many more to come!

Alongside your day to day work and training, you will be working towards your Hospitality Team Member – Barista L2 Apprenticeship standard qualification which will be delivered through a blended social learning experience. This includes but is not limited to 1-to-1 visits from your regional trainer, self-study, and remote visits. 
The apprenticeship is a structured, learner and employer focused development programme which is designed to support you on your chosen career path. Once you are signed up onto the apprenticeship programme, you will be able to get students discounts through an N.U.S. card and you will be earning money while studying towards a nationally recognised qualification.
At Starbucks, you will be working towards a Hospitality Team Member - Barista Level 2 apprenticeship standard over the course of 15 months.


Requirements and prospects

Desired skills

  • No previous experience required
  • Good communication skills
  • Interpersonal skills

Personal qualities

You must have the drive, passion and a natural energy to deliver a fabulous customer experience and consistent product every time!

We are looking for someone who acts with integrity, honesty and knowledge that promotes the culture, values and mission of Starbucks.

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security

Desired qualifications

No qualifications are required for this role.

Future prospects

Ongoing training and development within Starbucks as well as through the apprenticeship training programme.

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.
Successful candidates must have the right to work in the UK.
 


About the employer

You will not only be joining the Starbucks family but the Soul Foods family. Soul Foods Group is a family owned business, established in the UK and now with an established portfolio in Canada, comprising of three global brands, KFC, Starbucks and Taco Bell, totalling over 350 Restaurants.

Employer

SOUL COFFEE HOUSE (EAST) LIMITED

Address

72 74

Upper Parliament Street

Nottingham

NG1 6LF

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd

  • Hospitality Team Member – Barista L2 Apprenticeship
  • Functional Skills in English and maths
     

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


Employer's Application Instructions

Click the link to apply!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Oct 2021