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Hospitality Front of House Team Member Apprentice BASS PARTNERS LIMITED

This is an ideal starting point for a keen and hardworking person who wishes to develop a career in the hospitality trade, you will have the opportunity to learn all areas of the restaurant and master the skills to allow you to progress.

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Closing date: 03 Oct 2021

Apprenticeship summary

  • Weekly wage

    £203.50

  • Working week

    5 days out of 7 (between Tuesday and Sunday. Restaurant is closed on Monday). • 3.30pm start. • Between 10.30pm and 11.15pm finish (depending on trade). • 37-40 hours per week.

    Total hours per week: 37.00

  • Expected duration

    15 months

  • Possible start date

    04 Oct 2021

  • Date posted

    15 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001724737

  • Positions

    1 available

  • Providing great customer service to all patrons and ensuring a positive experience.
  • Serving an array of alcoholic and soft beverages at the bar.
  • Serving and setting tables
  • Managing table bookings and creating table/seating plans accordingly
  • Stock and inventory management, and assisting management in stock ordering
  • Minimising wastage of wet and dry stock and helping the restaurant remain profitable
  • Dealing with customer complaints and minimising disruption. Escalating to management where required.
  • Directing junior/part-time members of staff once settled into the role
  • Logging transactions onto the restaurant EPOS system
  • Assisting management with ideas for service improvement
  • Ensuring a clean and safe working environment

Requirements and prospects

Desired skills

  • Customer service skills
  • Potential to take on leadership responsibilities

Personal qualities

  • Personable
  • Willingness to learn new skills
  • Enthusiastic

Desired qualifications

Ideally GCSE grade 4 or above in English and maths but upskilling is available

Future prospects

  • Front of house supervisory/team leader role
  • Potentially progressing onto Restaurant General Manager.

Things to consider

  • Role requires a lot of walking and steps/distance to cover around FoH, outside seating area and between kitchen and FoH.
  • Long periods on your feet/standing/walking/moving at pace.

About the employer

An established licensed gastro-pub based in Leamington Spa. Serving an array of tandoori and Indian-inspired dishes, alongside a fully stocked bar. The restaurant has been trading since April 2019 and has built up a large and loyal customer base, and is continuing to expand its clientele. The restaurant currently enjoys a varied base of customers, including families, groups of friends, those enjoying special occasion celebrations as well as large scale bookings (50+). The business aims to continue expanding its offering and developing more lines of revenue in the future, including outside catering/events.

Employer

BASS PARTNERS LIMITED

Address

The Shire Grill

Chesterton Drive

Leamington Spa

CV31 1YJ

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Training

Training provider

SOLIHULL COLLEGE

Applications for this apprenticeship are being processed by Solihull College

Contact

Bryan Anderson 01789266245 Bryananderson@stratford.ac.uk

  • Hospitality Team Member apprenticeship standard
  • Functional Skills in English and maths as required
  • End point assessment

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


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