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Customer Service Apprentice COMPLETE IWEAR LIMITED

Complete Iwear based in Hillsborough Morrisions, has a fantastic opportunity for a Customer Service Apprentice to join their team. You will be reporting to the Branch Manager and have a wide range of responsibilities including; meeting & greeting customer

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    40 hours per week, between Mon-Sat 8:45am-5;30pm

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    08 Nov 2021

  • Date posted

    15 Jun 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Full Description: Reporting to the Branch Manager, your daily duties will include:

  • Checking glasses that come from suppliers for faults
  • Order frames from suppliers
  • Booking appointments in to diaries
  • High level customer service at all times
  • Taking payments
  • Meeting & greeting customers
  • Calling customers to advises glasses have arrived
  • General house keeping
  • Dealing with any problems
  • Inhouse training to advise on frames

Requirements and prospects

Desired skills

Information Technology, Administration Skills, Communication Skills, Numeracy Skills, Listerning,Team Building Skills, Literacy Skills, Problem Solving Skills, Organisational Skills,

Personal qualities

Meticulous and able to work independently with minimum supervision. Excellent interpersonal and communication skills with ability to interact well with others in a cross functional environment. Resourceful, result-oriented and strong sense of responsibility with initiative.

Desired qualifications

Minimum of 5 GCSE or numbered equivalent A-D grades including English and Maths

Future prospects

Possibility of full time employment subject to successful completion of Apprenticeship.

Things to consider

Complete Iwear Ltd is located at: Unit 2, In-Store Morrison , 699 Penistone Road, Sheffield. S6 2GY The Sheffield College is located at: Granville Road, Sheffield, S2 2RL

About the employer

Complete Iwear at Morrisons specialise in caring for all your vision needs. We take pride in building lasting relationships with our patients, which is why we take the time to get to know you, your vision requirements and your lifestyle needs. Complete Iwear at Morrisons is passionate about eyewear and all products are chosen to reflect the best in modern technology and design to suit all pockets. Looking good and seeing clearly has never been easier. Over time, technology and fashions may have changed, but at Complete Iwear our commitment to quality and service has remains at the heart of our practice.




Unit 2, Morrisons Store

699 Penistone Road


S6 2GY

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Training provider


Applications for this apprenticeship are being processed by Sheffield College


Job Connect on: 0114 2602600

Apprenticeship standard - Customer Service Practitioner Level 2 including end point assessment

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Other information

The National Minimum Wage for Apprentices is 4.30 from 1st April 2021. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies

Employer's Application Instructions

Please click the apply button. This will take you through to The

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2021