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Business Administration Apprentice VOLUNTARY ACTION DONCASTER

This is a fantastic opportunity for an individual to start their career in the Voluntary Sector. You will be joining a small supportive team, providing administrative support and assistance.

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Closing date: 22 Sep 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday

    Total hours per week: 37.50

  • Expected duration

    16 months

  • Possible start date

    23 Sep 2021

  • Date posted

    15 Jun 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

We are looking for an enthusiastic and confident person to join our small team. This is a unique opportunity.  You will be a pivotal member of the team, gaining skills and qualifications to develop key administration skills.  As the organisation grows there may be opportunities to take on additional responsibilities.  This will be a home based role.  It is important that applicants have good internet connections at home.  Equipment (laptop and phone) will be provided. 

The successful candidate will be highly adaptable to new working environments.  Working remotely will mean that you will be confident enough to ask questions and seek guidance as and when you need to.  You must have good attention to detail. This would be perfect for someone who is comfortable using IT and who is familiar with email, word processing, spreadsheets, databases and social media tools.

The role is exciting and multifaceted with duties including but not limited to:

  • Office/admin support
  • Dealing with enquiries
  • Database upkeep and management . maintaining our Volunteer Hub - checking and approving registrations, Monitor and report on activity and respond to enquiries, Manage information and data, compiling information, running reports
  • Appointment management and diary control.
  • Creating and updating records.
  • Handling enquiries by email, and telephone, assisting members and partners when required.
  • Ensuring a high level of customer service by ensuring effective relationships with volunteers, partners and colleagues.
  • Supporting the Board by arranging meetings, circulating the agenda and any relevant papers, attending meetings and taking minutes.
  • Project support - Maintain and update project plans
  • Maintaining a professional image at all times.

Requirements and prospects

Desired skills

  • A Competent level of IT - able or willing to learn and use a range of applications including (word processing, spreadsheets, databases, websites, social media).
  • to prepare documents, spreadsheets and forms
  • Great communication skills
  • Ability to prioritise workload and meet deadlines

Personal qualities

  • A willingness to learn
  • Well organised with good timekeeping. 
  • A proactive approach 

Desired qualifications

Minimum of 4 GCSEs at grades A*-C/ 9-4 (or equivalent) including maths and English.

Future prospects

Possibility of full-time position upon successful completion of the apprenticeship.

Opportunity to grow the role and take on more responsibility

Things to consider

Please consider how you intend to travel to and from the place of work, if successful. 

About the employer

Voluntary Action Doncaster membership organisation, representing the interests of the voluntary, community and faith sector across Doncaster.  Everything we do aims to help the Voluntary, Community and Faith sector In Doncaster to be as strong, resilient and as sustainable as possible. We are developing a range of membership services to support a very diverse group of organisations in serving the needs of local residents.

We also work with the voluntary, community and public sectors, supporting organisations to develop volunteering opportunities and their volunteering programmes.

We encourage and develop good practice in volunteer involvement, so that volunteering is open to everyone and is positive and beneficial for all involved.





C/O The Bentley Resource Centre

High Street



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Training provider

Total Training Provision

Applications for this apprenticeship are being processed by Total Training Provision


Michelle Martin

Full training in a variety of essential skills, working towards the Business Administrator Level 3 Apprenticeship.

Apprenticeship standard

Business administrator

Level 3 (A level)

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