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Client Customer Service Prospector Apprentice RED HAWK GROUP LIMITED

This is an excellent opportunity to join a fast growing business. We are looking for a passionate individual to become an integral member of the team, to begin your career at a fantastic company, apply now!

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Closing date: 24 Sep 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, 9am - 5pm

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    25 Sep 2021

  • Date posted

    15 Jun 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Exciting positions available for applicants who will be prospecting new clients for a fast growing business. Where we are looking for driven individuals to contact new customers to find out about their companies energy needs.

The is a telemarketing role where you will be calling B2B. No experience is needed as full ongoing training and support will be offered.

Applicants will be:

  • Eager to learn
  • Hardworking
  • Driven
  • Motivated
  • Resilient
  • Good listener
  • Communication skills

Duties will include (but will not be limited to):

  • Calling new customers
  • Establishing their current energy requirements
  • Advising on our products and services
  • Arranging future appointments

Successful applicants will be offered a position within the company after completion of the NVQ and the is a roadmap to progress afterwards.

Commission and incentives are available during this placement.

Requirements and prospects

Desired skills

  • Confidence
  • Willing to learn
  • Good communication skills
  • Good work ethic

Personal qualities

  • Well mannered
  • Friendly 
  • Approachable 
  • Sense of humour

Desired qualifications

GCSE's or equivalent.

Future prospects

All successful applicants will be offered a role within the business after completion of their NVQ and progression into higher/senior roles are available and encouraged.

Things to consider

  • This role is office based which will involve long periods of sitting and calling on the phone
  • Free Apprenticeship N.U.S. card
  • Wage review 3 months subject to performance and director discretion
  • Commission and incentives are available during this placement

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:

About the employer

Red Hawk Group Ltd are a Energy Management company based in Billingham with over 30 years experience in the industry.

We look at 3 keys areas which are Energy Procurement, Energy Management and Energy Legislation.

All 3 are offered to the customer to provide a fully managed consultancy which will achieve the best possible results.




Biz Hub

Cotswold Way


TS23 4EA

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Training provider


Applications for this apprenticeship are being processed by Ixion Holdings (Contracts) Limited


Steven Vasiliou 07507 558470

Ixion Holdings will provide the apprenticeship standard which will include:

  • Customer Service Practitioner
  • Functional Skills Level 1/2 qualification in English and maths in the first half of the programme if you have no prior exemption (GCSEs or equivalent grades A*-C/9-4 in English and maths)
  • Ixion Holdings will ensure Health & Safety and Equality & Diversity

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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