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Business and Customer Support Apprentice Harris Fowler

Harris Fowler is one of the country's leading Personal Injury law firms. With a strong reputation for excellence and customer care we are looking for a hardworking and dedicated Business Administrator Level 3 candidate to learn and develop business and customer support skills as part of our highly successful team.

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Closing date: 15 Jul 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday - 08.30 - 5.30 (1 hour for lunch)

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    18 Jul 2022

  • Date posted

    15 Jun 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

The administrative team at Harris Fowler is pivotal to the success of the firm.  The team are responsible for incoming and outgoing post.  The team ensures all filing is completed accurately on behalf of the lawyers and will carry out printing, photocopying, scanning duties in support of this role.

The team are also responsible for opening all new client files, so high levels of attention to detail is imperative. The team also provide cover for the main reception so a friendly welcoming character is important.

Requirements and prospects

Desired skills

  • Excellent communication and ICT skills
  • Good attention to detail
  • Team worker but happy to use own initiative where necessary

Personal qualities

  • Good time keeping
  • Adaptable
  • Willingness to learn
  • Motivated
  • Enthusiastic
  • A reliable and adaptable approach to all work based tasks

Desired qualifications

GCSE maths/English 9 - 4 (A* - C) grades (or equivalent)

Future prospects

Upon successful completion of the Level 3 qualification there may be further opportunities within the administrative team or you may wish to apply for other vacancies within the company such as Legal Secretary, Trainee Fee Earner or Legal Claims Advisor. 

Things to consider

This role provides support for the whole practice and will, on occasions, require lifting of heavy boxes containing client files so physical fitness and the ability to lift boxes above head height will be required.

About the employer

Since 1994 the firm has grown to become one of the country's leading Claimant Personal Injury law firms, enabling us to offer clients a high level of expertise gained over many years of experience in this field.  At Harris Fowler we understand how an injury can affect our clients' lives and those of their loved ones.  Our aim is to help our clients to get the right treatment and ensure the client has the best chance of securing the compensation they deserve.


Harris Fowler



Hammet Street



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Training provider

Focus Training And DCET Training

Applications for this apprenticeship are being processed by Focus Training (SW) Ltd


Trevor Barnes 07836536590

  • Full Business Administrator Standard - Level 3
  • On the job training to support role development
  • Off the job training support for qualification requirements
  • Functional skills support (maths/English) - if required

Apprenticeship standard

Business administrator

Level 3 (A level)

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