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Administration Apprentice Thomas Bell & Sons Ltd

We are passionate about caring for our customers and this quality is shared by all of our employees. We are looking for an apprentice to join our team in Brigg to develop their career with us. You will provide comprehensive administrative support to our departments and excellent customer service to our customers.

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Closing date: today

Apprenticeship summary

  • Weekly wage

    £220.00

  • Working week

    Monday to Friday 8.30am-5.30pm

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    06 Dec 2021

  • Date posted

    13 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001723450

  • Positions

    1 available

Thomas Bell is the largest privately owned fertiliser importer in the UK and has been in business since 1878. Nationally we supply fertiliser direct to farm, buying groups and merchants.

Key Duties and Responsibilities:

  • Carry out a range of administrative tasks to support departmental teams. 
  • Work as part of a team to deliver a consistent, high quality service
  • Greet customers on the telephone, in person and deliver excellent customer service
  • Deal with a range of customers on a daily basis, answering queries and signposting to internal colleagues
  • Assisting with the administration of customer data.
  • Follow up customers for further information
  • Data input
  • Archiving
  • Letter writing
  • Working to deadlines
  • General office/admin responsibilities

Requirements and prospects

Desired skills

  • Good face to face and telephone communication skills
  • Organised and able to work to deadlines
  • Strong attention to detail
  • Good writing skills
  • Digital and computer skills

Personal qualities

  • Confidential
  • Friendly, approachable and have a “can-do” attitude
  • Ability to work under pressure and prioritise workload
  • Common Sense
  • Proactive and problem solving
  • Flexible team player
  • Strong work ethic

Desired qualifications

The candidate will need to have GCSEs grade A-C/4-9 or functional skills level 2 or equivalent  in both English and Maths.

Future prospects

For the right candidate we looking to develop your career within the company leading to higher level roles within the business with opportunities in a number of different departments.

Things to consider

The business is based in Brigg, you will need to ensure that you have access to transport for daily commuting.


About the employer

Thomas Bell is the largest privately owned fertiliser importer in the UK and has been in business since 1878. Nationally we supply fertiliser direct to farms, buying groups and merchants

Employer

Thomas Bell & Sons Ltd

Address

Bigby Road

Brigg

DN20 8RA

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Training

Training provider

CERT LTD

Applications for this apprenticeship are being processed by Cert Ltd

Contact

Simon King 01652 240554 courses@cert-ltd.co.uk

You will undertake the Customers Service Practitioner Standard apprenticeship at Level 2 with a focus on administration which is completed in the workplace. You will study both on and off the job with the support and guidance of a fully qualified apprenticeship coach.

Functional Skills in English and Maths (as required)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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