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Apprentice Receptionist /Admin Forrester Boyd Chartered Accountants

Forrester Boyd are looking for an Apprentice Receptionist to join the existing team at their Louth office

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Closing date: 23 Sep 2021

Apprenticeship summary

  • Weekly wage

    £161.25

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday Between the hours of 8.30am - 5.30pm

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    04 Oct 2021

  • Date posted

    13 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001723221

  • Positions

    1 available

This role will consist of :

  • Ensuring that all clients/vistors whether calling into the office in person, by phone or email, have the best customer experience
  • Meeting and greeting clients
  • Answering and directing telephone calls
  • Providing refreshments for clients as required
  • Maintaining and Inputting data onto the Firm’s client database
  • Administration duties including the production of documents, letters, invoices etc.
  • Recording cheques received and banking thereof
  • Maintaining the electronic diary and booking appointments as required - liaising with clients and members of staff
  • Recording and franking of all outgoing post and the posting thereof and taking to the Post Office

Requirements and prospects

Desired skills

  • Team player
  • Works well under pressure
  • Excellent communication skills
  • Good organisation
  • Attention to detail and a high level of accuracy

Personal qualities

  • Team Player
  • Good Personal Presentation
  • Good Communication Skills

Desired qualifications

  • No prior experience is required as this is an apprenticeship position.
  • Previous work experience would be useful to demonstrate the ability to communicate.
  • GCSE's Grade 4/C or above in English and Maths or equivalent

Future prospects

Progression to a higher level of qualification


About the employer

For the people working throughout Forrester Boyd, imagination, flexibility and the ability to embrace continuous and far reaching change are now the essential qualities. Our firm has thrived because of the quality of our individuals – the work we do makes a long-term difference to our clients’ successes and goals. Yes we deliver the highest calibre of technical expertise, which is what you would expect from a practice of our size and reputation. But technical excellence is only part of the picture. Our clients value our services because of our approach and the way we treat them. Our business aims – -To get under the skin of our clients’ businesses so we can offer proactive and insightful business advice -To advise on the best course of action, not just put forward a number of options -To explain what we are doing in a clear way with as little accountancy jargon as possible -To treat all our customers as individuals and not revenue streams -To be able to offer related business services to address our clients’ needs -To build a long term relationship with our clients, supporting them through the highs, lows and key stages of their business

Employer

Forrester Boyd Chartered Accountants

Address

139

Eastgate

Louth

LN11 9QQ

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Training

Training provider

First College

Applications for this apprenticeship are being processed by First College

Contact

Jude Ingram 01507 601122 jude.ingram@firstcollegelincs.co.uk

  • Customer Service Practitioner Level 2 Standard
  • Functional Skills Maths if required
  • Functional Skilks English if required
  • Personal Learning and Thinking Skills

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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