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Parts Advisor Apprenticeship Robins & Day

This exciting apprenticeship programme is ideal for someone who enjoys engaging with people and wants to learn more about stock management, vehicle parts, maintenance and repair. We’re seeking ambitious people who are keen to develop a long-term career with an ambitious brand.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Sep 2021

Apprenticeship summary

  • Weekly wage

    £172.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:30 - 17:30, however each of our dealers will have different requirements.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    04 Oct 2021

  • Date posted

    11 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001722629

  • Positions

    1 available

The role of a vehicle parts advisor is to provide each and every one of our customers with consistently high levels of service within the parts department.

This exciting apprenticeship programme is ideal for someone who enjoys engaging with people and wants to learn more about stock management, vehicle parts, maintenance and repair. We’re seeking ambitious people who are keen to develop a long-term career with an ambitious brand.

The role of a Vehicle Parts Advisor:

The apprenticeship programme is geared toward training the right candidate to become a qualified vehicle parts advisor. But what does a vehicle parts advisor actually do?

The vehicle parts advisor role varies slightly by employer based upon the specific needs to the location. The below explanation is therefore a guide to support you in understanding what the role might entail.

Parts Advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories.

Duties may vary from employer to employer but will typically include:

  • Advising customers on how to solve a problem with their vehicle
  • Taking orders from customers both face to face and over the phone
  • Maintaining an ordered stock room and finding parts from stock
  • Raising invoices for parts sold
  • Liaising with other members of staff
  • Working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
  • Customers may include members of the public, service departments of dealers, and garages

Requirements and prospects

Desired skills

The PSA Academy commits to supporting the development of its apprentices technical, employability and broader personal development skills, to ensure they can progress and develop their career. That is why, when it comes to selecting the right people to become PSA apprentices, it’s as much about attitude as it is about vocational and academic success.

Personal qualities

  • Willingness to learn
  • Team working/working with others
  • Motivation for the role/automotive and engineering interest
  • Personal responsibility and career ownership
  • Enthusiasm for our industry

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English. Predicated grades are accepted.

Equivalent grades could include:

  • BTEC first diplomas and certificates
  • OCR Nationals
  • Key skills Level 2
  • NVQ's
  • Functional skills Level 2

Future prospects

There are lots of opportunities to develop your career within our expanding dealer network.  Your early development is carefully mapped through your apprenticeship journey with your learning focused towards achieving an industry recognised qualification that's recognised across the motor industry.

This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.

Things to consider

We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone.  Being committed to equal opportunities, if you have a disability, please state this during the application process.

Measures will be put in place to support you through your application and apprenticeship journey.


About the employer

The Robins and Day group was founded in 1913, when two bicycle businesses run by Mr Robins and Mr Day were incorporated. The company then became part of the Rootes Motor Company, selling Hillman Humber, Singer and Sunbeam models before later adding Talbot and then Peugeot in 1960.

In 1970, the dealerships became a wholly owned subsidiary of Peugeot Motor Company PLC and held the Peugeot franchise exclusively until 2016. Now, the time has come to join with The Citroen Retail Group, introducing the Citroen and DS brands, and start the next chapter in the company’s rich history.

The Citroen Retail Group started around 25 years ago, with a small number of prominent Citroen dealerships in prime locations. This helped establish the brand in markets such as Glasgow, Manchester, Birmingham and London. It also allowed Citroen to create dedicated business and fleet centres for those large market areas and grow that side of its business, especially where the LCV market was concerned, which has always been a stronghold for the Citroen Brand.

The Citroen Retail Group expanded during that period and were operating 13 dealerships by 2015. Robins and Day took over the day-to-day running of the Citroen Retail Group in 2010, with the aim of amalgamating processes and standards, raising customer satisfaction and encouraging employees to move freely between the different parts of the business. This has been extremely successful over the past few years, and now the rebranding of the entire Robins and Day Group is a natural evolution of this approach. Now, The Citroen Retail Group has become fully integrated into Robins and Day, and all Citroen and DS models are sold under the Robins and Day banner, alongside Peugeots. 

Robins & Day has continued to grow, and in 2019 welcomed GO Vauxhall into the group, growing the dealership network by 10 sites across London and the South East of England. The Vauxhall sites have become incorporated and rebranded with the Robins & Day logo, which has been re-designed to coincide with the joining of Vauxhall. The new logo incorporates the PSA Retail branding, which encompasses all 4 of the PSA manufacturer owned brands.

The result is over 62 new vehicle franchises, providing customers with better accessibility to a larger choice of vehicles and Robins & Day dealerships.

Employer

Robins & Day

Address

253

Washway Road

Sale

M33 4BL

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Training

Training provider

CALEX UK LTD

Applications for this apprenticeship are being processed by Calex UK Ltd

Contact

Calex UK Recruitment recruitment.calexuk@gmail.com

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Sep 2021