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Business Administration Apprentice Transworld Publications Service Ltd TA: Protocol Consultancy Services

Candidate will undertake duties to include typing, file audits, database entry, photocopying, scanning, filing - both manual and electronic, archiving and tracking files as part of the business administration apprenticeship. Customer service duties including meeting and greeting, signing in candidates, and making and receiving telephone calls.

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Closing date: 25 Feb 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8.00am-4.00pm (30mins Lunch).

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    28 Feb 2022

  • Date posted

    10 Jun 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Reporting to administration manager to carry out duties including:

  • Data entry
  • File audits
  • Photocopying
  • Scanning
  • Filing
  • Archiving and tracking files
  • Creating registers for training groups and one day workshops
  • E-mailing candidates offers of interview and screening
  • Collating learner folders and learner files
  • Invigilating exams

Customer service/reception duties, including:

  • Meeting and greeting customers
  • Signing candidates in and out of building
  • Contacting apprenticeship and traineeship applicants
  • Contacting learners in relation to their attendance

Requirements and prospects

Desired skills

  • Good communication skills
  • Good listening skills
  • Good telephone skills and polite telephone manner
  • Fully IT literate in Microsoft Office

Personal qualities

  • Positive attitude
  • Smart appearance
  • Polite and friendly
  • Punctual and reliable
  • Good team player
  • Proactive
  • Ability to follow instruction

Desired qualifications

  • English GCSE (or equivalent) grades A*-C/9-4, or Functional Skills English Level 2 (desirable)

Future prospects

  • To progress within the company through a full time role with the opportunity of progressing onto an advanced apprenticeship qualification

About the employer

Ofsted outstanding Training Provider. Operating in our 25th Year as a Consultancy Service offering Training to Students and Employers and their Employees.


Transworld Publications Service Ltd TA: Protocol Consultancy Services



New Market Street


B3 2NH

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Training provider

Protocol Consultancy Services

Applications for this apprenticeship are being processed by Protocol Consultancy Services


Mel Judd 01212 236 2634

  • Level 3 NVQ in Business and Administration
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills
  • British Values
  • Safeguarding
  • Functional skills if needed

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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