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Administration Apprentice ARK INSURANCE GROUP LIMITED

Ark Insurance have an excellent apprenticeship opportunity available within the business admin field. Throughout your apprenticeship, you’ll learn all about admin processes in the commercial insurance industry whilst working towards a nationally recognised qualification that will boost your career potential.

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Closing date: 06 Feb 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9am to 5.30pm, plus alternate Saturdays, 9am to 2pm.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    14 Feb 2022

  • Date posted

    10 Jun 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Your duties will include but not limited to and working as part of a team you will be assisting the Underwriters with their administration. 

  • Learn how to use insurance software to run lead reports and use electronic diaries and notepads to process customer information
  • Delivering broker service & developing broker relationships 
  • Answering inbound calls from brokers or customers, therefore good telephone manner and communication skills are essential 
  • Refer broker enquiries to the appropriate departments 
  • Work in a busy office environment  
  • Learn compliance procedures relevant for Financial Services such as Data Protection Regulations 
  • Diary management

Requirements and prospects

Desired skills

  • Computer literate 
  • Confident in dealing with customers and new people 
  • Essential customer service skills
  • Excellent communication skills both over the phone and in person

Personal qualities

  • Punctual with good time keeping 
  • Smart, clean appearance 
  • Positive and a can do attitude 
  • Enthusiastic 
  • Friendly and helpful
  • Team player

Desired qualifications

GCSE Grade 4 (C) or above in maths and English or equivalent would be desirable.

Future prospects

Excellent future prospects for the right candidate depending on attitude and performance during this apprenticeship. 

About the employer

Ark are a forward thinking underwriting agency. An underwriting agency provides services to insurance brokers to help provide insurance policies to their clients. Ark provide a bespoke suite of products to the provincial insurance broker market. 

The Company was setup in June 2007, and has a dedicated team with decades of Insurance experience, with an aim to provide a single port of call for Brokers insurance needs.




Spring Place Building 1

Herald Avenue, Coventry Business Park



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Training provider


Applications for this apprenticeship are being processed by Coventry College


Sharon Barker 02476 791742

Level 3 Business Administrator Apprenticeship Standard, which includes:

  • NVQ Level 3 in Business Administration
  • Functional Skills in maths, English and ICT
  • Employment rights and responsibilities

Apprenticeship standard

Business administrator

Level 3 (A level)

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