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Customer Service Apprentice ADS WINDOW FILMS LIMITED

ADS Window Films are looking for a Customer Service apprentice to join their team. This is a fantastic opportunity for the right candidate.

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Closing date: 06 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Your normal working hours will be Monday - Thursday 9am - 5.30pm, Fridays 9am - 4pm.

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    11 Oct 2021

  • Date posted

    04 Jun 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

As an Office Customer Service Admin Assistant, some roles and responsibilities of your job would be;

  • Answering telephones
  • Dealing with telephone and face to face enquiries 
  • Data input
  • Updating CRM records
  • Updating social media platforms and advertising
  • Any ad hoc jobs as required

Requirements and prospects

Desired skills

The successful candidate will have the following skills;

  • Flexibility
  • Ability to prioritise tasks
  •  Interpersonal communication
  • Customer service
  • Handle all matters with confidentiality

Personal qualities

  • Polite
  • Friendly
  • Confident
  • Able to communicate
  • Organised
  • Self motivating
  • Team Player 


Desired qualifications

A basic knowledge of English and maths is required for this position with GCSE grades of A-E.

Future prospects

On completion of your level 2 apprenticeship, you will have the opportunity to progress to a level 3 to further your career.

About the employer

ADS Window Films are leading suppliers and authorised installers of quality Speciality Window Films and Blinds. Established in 1999, ADS Window Films has built a reputation for a reliable and professional service backed up by a solid core of office staff, and a surveying and fitting team who are all DBS checked. They provide a wide range of films or blinds for use in commercial, industrial, residential and public buildings, together with a selection of automotive films for application to company or private vehicles. The window film range covers a variety of applications including solar control, energy control, privacy screening, architectural enhancement, manifestations, safety and security to improve the quality of the glazing and to ensure compliance with current building regulations. They specialise in supplying to architects and building design consultants but can supply and install window films, to your exact requirements, to meet most commercial and domestic situations, at competitive prices. ADS are now premier distributors for a range of high technology glass laminating machines and accessories.





Stonehouse Street



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Training provider

Skills Group

Applications for this apprenticeship are being processed by Skills to Group Ltd


Skills Group 01752 332442

  • Level 2 Customer Service Practitioner Standard
  • Functional Skills in maths and English if required

As part of the apprenticeship programme, attendance is required at our Skills Group training center. This is usually twice monthly. All other aspects of the qualification will be delivered on-site by the employer. You will have regular visits from your designated Skills Group assessor, who will monitor your progress during your apprenticeship training.
Whilst at the Skills Group training center, you will learn the necessary skills and gain experience to help you throughout your role. Part of your training will be knowledge and theory based, with support sessions to help you with your project.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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