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Hyundai Apprentice Parts Advisor Haddocks of Frinton

The Hyundai Advanced Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.

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Closing date: 04 Oct 2021

Apprenticeship summary

  • Weekly wage

    £172.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:00 - 17:00, with a 1-hour lunch break.

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    18 Oct 2021

  • Date posted

    04 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001719597

  • Positions

    1 available

Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? If the answer is "yes" then the Hyundai Apprenticeship Programme could be the career route for you.

Endeavour Hyundai are currently seeking a Parts Advisor Apprentice to join their dealership based in Frinton-on-Sea. This is an exciting role working towards level 2 and 3 Customer Service qualification, which also offers first-class training and outstanding long-term career prospects.

The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Take orders from customers both face to face and over the phone
  • Maintain an ordered stock room and find parts from stock
  • Raise invoices
  • Liaise with other members of staff
  • Customers may include members of the public, service departments of dealerships, and garages
  • Advise on accessories and modifications
  • Warranty claims and returns

Requirements and prospects

Desired skills

  • Desired skills
  • Excellent communication skills
  • IT skills

Personal qualities

  • Passionate about the automotive industry
  • Forward thinking and keen to learn
  • Take a pride in appearance
  • Hardworking
  • Punctual
  • Reliable
  • Ability to use own initiative
  • Have a keen interest in and knowledge of the motor vehicle industry
  • Meticulous attention to detail
  • The willingness to also undertake basic duties as part of training

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Future prospects

Upon successful completion and review of your Level 2 Apprenticeship you will be re-assessed with a view to progression onto the Level 3 Apprenticeship.


About the employer

Endeavour Automotive Ltd was formed in 2012 by John Caney. The group aims to offer an outstanding customer experience from its Volvo, Hyundai, LEVC and Lotus retailers located throughout London, Buckinghamshire, Hertfordshire, and Essex.

Employer

Haddocks of Frinton

Address

15-19 Frinton Road

KIRBY CROSS

Frinton

Frinton-on-sea

CO13 0LB

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Training

Training provider

NOTTINGHAM COLLEGE

Applications for this apprenticeship are being processed by Nottingham College

Contact

Nottingham College Apprenticeship Team

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

You will be required to attend the Hyundai Academy Training Centre in Nottingham for your 'Block Release' Training. This will involve 4 separates 1-week blocks of training per 12 months of your apprenticeship.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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