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Apprentice Administrator – Claims Management Department VIZION NETWORK LIMITED

An amazing opportunity to work with an excellent company and begin your career in business administration. You will carry out general administration, welcoming visitors and liaising with clients, etc.

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Closing date: 31 Oct 2021

Apprenticeship summary

  • Wage

    To be agreed upon appointment

  • Working week

    Monday - Friday 8.30am - 5.00pm with 1 hour for lunch. Must be able to work between the hours of 8am - 6pm if required.

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    04 Nov 2021

  • Date posted

    02 Jun 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties will include: 

  • General administration
  • Welcoming visitors/liaising with clients
  • To deal with stationery orders
  • Sending out/responding to emails
  • Update spreadsheets when necessary/data entry tasks
  • Scheduling and setting up meeting rooms
  • Preparing refreshments
  • Ensure office and meeting rooms are kept presentable
  • Complete deliveries/pickups as directed
  • To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner
  • To ensure the accurate and detailed recording of all information utilising our management systems to provide comprehensive audit trails
  • Monitor personal and general inboxes and action emails within a timely manner
  • Assist with any reporting requested for analysis and management of the department/region/client
  • Ensure accurate processing and deployment/reallocation of claim notifications to repairers via rules driven in house management system within Service Level Agreements
  • To progress customer claims within the company’s management system ensuring they are actioned within internally agreed Service Level Agreements
  • Ensure daily tasks are managed within agreed Service Level Agreements
  • Commitment to providing a first-class service to customers and repairers
  • Any other duties that you may be asked to carry out by the Senior Management Team

Requirements and prospects

Desired skills

  • Excellent and confident communicator
  • Good IT skills
  • Accurate with keen attention for detail

Personal qualities

  • Must be reliable and prepared to learn
  • Fast learner

Desired qualifications

  • Maths & English Language at grade 9-4/A*-C or equivalent

Future prospects

Permanent role within the company. 

Things to consider

  • Opportunity to work for a fast-growing company
  • Free parking
  • Opportunity to work in other teams
  • Dress down Friday
  • Free fruit once a month
  • Free lunch once a month
  • 21 days holiday (plus bank holidays)
  • Cashback health care plan and other associated benefits (after 6 months)

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit:

About the employer

Vizion Network has over 700 carefully selected repair centres covering the UK.

Whatever the requirement, Vizion Network repairers are able to offer reliable repair solutions and the highest levels of service which has made Vizion repair centres synonymous with excellence.




Wellington House

The Embankment



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Training provider


Applications for this apprenticeship are being processed by Northampton College


Isobel McColgan 01604 734138

  • Level 3 Apprenticeship - Business Administration
  • Functional Skills (if applicable)

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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