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Apprentice Receptionist Chalkhill Community Centre Limited

We are looking for an enthusiastic person to join our friendly reception team at Chalkhill Family Practice. It is the responsibility of each receptionist to assist the Doctors in smooth running of the Practice, and to facilitate patients in accessing medical services.

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Closing date: 25 Feb 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday-Friday Variable

    Total hours per week: 30.00

  • Expected duration

    12 months

  • Possible start date

    02 Mar 2022

  • Date posted

    01 Jun 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

Duties will include:

  • To ensure that all visitors and telephone callers to the practice are greeted professionally
  • To ensure all telephone calls are managed appropriately
  • To manage the flow of patients arriving at the reception desk, for appointments, prescriptions or queries
  • To ensure the clinical staffs receive medical records as requested
  • To ensure that repeat prescriptions are generated accurately and efficiently, within the 48 hours specified by the practice

Requirements and prospects

Desired skills

  • Good communication skill
  • IT skills
  • Willing to learn

Personal qualities

  • Friendly
  • Reliable
  • Team player
  • Willing to learn

Desired qualifications

GCSE in English and maths.

Future prospects

On completion of satisfactory training and a suitable progress in education module, the role may develop into a permanent position within the Practice.

About the employer

Mission Statement To provide good quality, safe, up-to-date, timely and cost effective medical care for the practice population. Core Values Our Practice Values support our vision, shape our culture and reflect what we value the most. We use these as our identity in the services we deliver to our patients. Quality Care We have a single common definition of high quality care; it is safe, effective and a positive Patient Experience delivered by our team. Patient Safety Our approach to patient care encompasses our commitment to safety, effectiveness, patient focused, efficiency and equity. Patient Satisfaction To ensure patient satisfaction we will deliver the right treatment, keep our patients safe, listen to our patients and provide equitable care every time.


Chalkhill Community Centre Limited


Unit 1


Chalkhill Road



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Training provider


Applications for this apprenticeship are being processed by Smart Training & Recruitment


Smart Training

  • Customer Service Practitioner Intermediate Level Apprenticeship Level 2
  • Functional Skills in maths and English if required

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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