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Apprentice Retail Supervisor - Millets - Haywards Heath Millets

We have an exciting opportunity for you to join our team as a Store Supervisor Apprentice! Millets are working closely with Qube Learning to source and recruit the perfect apprentice to fit in to an already successful and established team. You will be part of the only UK Outdoor Retailer to offer good, better, and the best products around.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Feb 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 30.00

  • Expected duration

    15 months

  • Possible start date

    10 Mar 2022

  • Date posted

    01 Jun 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Qube Learning are a National Training Provider who will support you throughout the duration of your apprenticeship, lasting a total of 15 months.

As a Supervisor you will undertake a Retail Team Leader Level 3 qualification. You will be responsible for opening or closing the store therefore, we are looking for applicants with experience of following store security procedures.

You will be assigned a designated skills tutor, who will support you every step of the way throughout your apprenticeship.

This is an excellent opportunity to join a well-established company and progress your career.

Role Overview:

Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.

Customer Service:

  • Provide customers with excellent levels of Customer service
  • Deal with customer complaints and enquires, providing the best possible outcome
  • Ensure the personal appearance of sales staff is in line with company guidelines
  • Have an understanding of the Customer Service measuring programme


  • Ensure that targets are achieved and, where possible, exceeded
  • Monitor staff service levels in order to maximise store sales
  • Utilise in store devices, making sure that the customer is offered the whole product range
  • Use reports to assist you in product placement of key selling lines

Visual Merchandising:

  • Attract, engage, and motivate customers into making purchases in store by using the latest visual techniques
  • Provide assistance with the maintenance of standards on the sales floor
  • Keep stock clean and presentable at all times

Training & Development:

  • Encourage personal progression throughout your store
  • Provide assistance with the induction and training of new starters
  • Assist with the development of existing staff, ensuring that personnel complete the relevant E-Assessments

Requirements and prospects

Desired skills

  • Retail supervisor experience would be advantageous
  • Excellent time management skills
  • Strong verbal and written communication skills
  • IT skills - Microsoft Office packages e.g. Outlook, Word, and Excel

Personal qualities

  • Excellent team worker
  • Be timely and punctual with all deadlines
  • Deal with multiple issues whilst working under pressure
  • Show a practical approach to work

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in maths and English are preferable.

Future prospects

To become a permanent member of the Millets team and continue your development within the company.

About the employer

Trading from 100 stores, Millets supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm and Eurohike.




A 98

Haywards Heath

RH16 4LJ

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Training provider

Qube Learning

Applications for this apprenticeship are being processed by Qube Qualifications And Development Limited


JustApply Admin

Level 3 Retail Team Leader apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Retail team leader

Level 3 (A level)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Feb 2022