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Apprentice Retail Pharmacy Assistant - Bansals Pharmacy - Southend On Sea Bansals Pharmacy

To work as part of a pharmacy team under the supervision of the registered pharmacist, to ensure an accurate, timely, high quality dispensary / counter service is provided to our customers in a caring, friendly and professional manner.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Oct 2021

Apprenticeship summary

  • Weekly wage

    £150.50

  • Working week

    Monday - Friday 9.00am - 5.30pm and Saturday 9.00am - 12.45pm

    Total hours per week: 35.00

  • Expected duration

    15 months

  • Possible start date

    20 Nov 2021

  • Date posted

    01 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001717021

  • Positions

    2 available

Main Responsibilities:

Professionalism:

  • Read, ensure understanding and comply with Standard Operating Procedures (SOPs)
  • Dispense medication in a timely manner, as stated on prescriptions, maintaining accurate dispensing records and ensuring that the medication is accurately labelled to ensure medicines are correctly and safely supplied
  • Dispense Monitored Dosage Systems (MDS) / blister packs and complete the associated documentation as per the associated SOPs where required
  • Ensure the highest standards of professional service and care to our patients by offering informed advice on appropriate treatment of minor ailments and products and referring to the pharmacist when necessary
  • Fulfil your role as a pharmacy apprentice in all NHS or private pharmacy services provided by your pharmacy
  • Complete all NHS and other pharmacy service paperwork accurately and on time
  • Ensure that locum pharmacists are briefed in company SOPs
  • Undertake the training required by the company to fulfil your role effectively, and ensure a high degree of professionalism
  • Keep up to date with current pharmacy practice, new drugs and their uses
  • Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with the Data Protection Act (to be replaced with the General Data Protection Regulation (GDPR) from 25th May 2018)
  • Complete audits as requested by the company in a timely manner

Customer Service:

  • Ensure that customers receive excellent service
  • Use the till system to serve customers and be able to complete sales transactions
  • Deal with customer complaints and dispensing errors promptly and efficiently in accordance with company policy
  • Develop and maintain good relationships with local surgeries, nursing homes, other healthcare professionals and local bodies

Housekeeping:

  • Ensure that the pharmacy always projects a professional image
  • Ensure that all areas within the pharmacy are clean, tidy and well organised with special attention to risk management guidelines
  • Ensure the floor is kept clean and free from hazards, e.g. boxes/totes
  • Follow all company Health and Safety procedures and policies and complete any associated training

Stock Control:

  • Ensure high standards of pharmacy stock management, reduce stock holding and ensure maximum profitability
  • Ensure all orders are checked off accurately, and stock stored with care
  • Ensure the date checking procedure is maintained and recorded

The above list is not exhaustive. You may be required to perform other duties, those deemed reasonable by your Manager.


Requirements and prospects

Desired skills

  • Good communication skills
  • Good customer service skills

Personal qualities

  • Reliable
  • Hardworking
  • Approachable
  • Eager to learn

Desired qualifications

  • GCSEs at grades C/4 or above (or equivalent) in maths and English

Future prospects

  • For the right candidate it is hoped the apprentice will be taken on permanently following the apprenticeship

Things to consider

Sharing your details (GDPR):

  • Qube Learning will not share any of your personal details with any person or company outside our organisation, except the hiring manager for this specific position
  • We may share your details with another department within Qube Learning if we feel we could help you with the many other training opportunities we offer

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

NHS Pharmacy.

Employer

Bansals Pharmacy

Address

178

The Broadway

Southend-On-Sea

SS1 3ES

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Training

Training provider

Qube Learning

Applications for this apprenticeship are being processed by Qube Qualifications And Development Limited

Contact

Natalya Palmer

  • Retailer Level 2 qualification 2
  • National Pharmacy association qualifications (Counter assistant and Medical dispensing) including Functional Skills in Maths and English if required

Apprenticeship standard

Retailer

Level 2 (GCSE)


Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Oct 2021