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Apprentice Business Administrator ARC LANCASTER LIMITED

To provide administrative support to all functions of the business, with a particular focus on the areas of purchasing, logistics and production. The candidate will also get the opportunity to work across a broad range of roles and activities and gain a wealth of experience and understanding of how a business operates during the apprenticeship.

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Closing date: 20 Sep 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday, 08:00 - 16:30 and Friday, 08:00 - 15:30.

    Total hours per week: 36.50

  • Expected duration

    18 months

  • Possible start date

    30 Sep 2021

  • Date posted

    04 Jun 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

We are looking for an office administration apprentice to join the team and support our team by providing efficient and professional administrative support, such as:

  • Answering and transferring calls
  • Keeping filing up to date
  • Responding to emails
  • Producing delivery notes and purchase orders when needed

In addition, this role will develop into providing operational support to the business. This will also involve, but is not limited to:

  • Collecting production data and inputting it onto spreadsheets
  • Producing reports
  • Liaising with production staff and customers.
  • Customer service

Requirements and prospects

Desired skills

  • Good communication skills, with a good telephone manner
  • Good IT literacy
  • Strong organisational skills

Personal qualities

  • Attention to detail
  • Confident and outgoing personality

The correct candidate will be a motivated self-starter, who is keen to learn and develop new skills. We are looking for a candidate who is keen to work hard and enjoys the challenge of working in a busy environment.

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Future prospects

Following successful completion of the apprenticeship, we would be open to the candidate continuing into full-time employment or progressing onto a higher-level apprenticeship.  As far as reasonably possible.

Things to consider


 Initially this would be national minimum wage for apprentices. However, we will continually review, and increase pay with increased skills and responsibilities.

Candidates who would need to travel from outside of the area could be compensated for this expense, which can be discussed at interview.

The candidate will need to be able to get themselves to and from the office at our address (LA1 5NA).

The candidate will predominantly be working in the office but will also be asked to work in our warehouses and factory as required.

The candidate needs to have good communication skills and an ability to get on with a wide range of different people.

We recognise that you may not be 100% clear on what you want from your future career, and you may not have a lot of experience in business administration.

Don’t worry though, that’s OK. We are looking for candidates with a good attitude to work and an interest in learning new skills and developing themselves. Please provide examples of your interests, or experiences that show you are the sort of candidate we are looking for!

About the employer

ARC Lancaster Ltd is a manufacturer of specialty insulation products, supplying a range of industries (power generation, aero-test, automotive, construction).

We manufacture and distribute a wide range of insulation/thermal products, technical textiles, and many other commodities globally, to serve our customers in the UK and throughout the world.

We are a growing company with a young management team, employing 45 people at our site in Lancaster.




The Timber Yard

Off Willow Lane



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Training provider


Applications for this apprenticeship are being processed by Kendal College


Kath Atherton 07973 948468

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Topics Covered:

The organisation, value of their skills, stakeholders, relevant regulation, policies, business fundamentals, processes, and environment. IT, record and document production, decision making, interpersonal skills, communications, quality, planning, organisation, and project management. Professionalism, personal qualities, managing performance, adaptability, and responsibility.


Learners are assessed through written and recorded reports, a workplace portfolio, workplace observation and 12-weekly reviews between the student, assessor, and employer.

Apprenticeship standard

Business administrator

Level 3 (A level)

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