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Service Advisor Apprentice Chartwell Ltd

We are looking for an enthusiastic person to work alongside the team. Your main role will include learning what a service advisor’s position is with the aim to support this by carrying out updates to customers, creating job packs updating various systems and portals amongst other general admin duties.

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Closing date: 27 Sep 2021

Apprenticeship summary

  • Weekly wage

    £187.50

  • Working week

    Monday to Friday 8.30am to 5.00pm

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    04 Oct 2021

  • Date posted

    21 May 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001715003

  • Positions

    2 available

We are looking for an enthusiastic person to work alongside the  team carrying out various duties within the business.

Their main role will include learning what a service advisor’s position is with the aim to support this by carrying out updates to customers, creating job packs updating various systems and portals amongst other general admin duties.

Duties will include:

  • Scanning
  • Update insurer systems
  • Compiling job packs
  • Checking vehicles in with customers
  • Liaising with insurers
  • Filing 
  • Updating databases

Requirements and prospects

Desired skills

  • Excellent organisation skills
  • Good time keeping
  • IT skills
  • Excellent communicator
  • Ability to complete tasks in a timely manner

Personal qualities

  • Professional manner
  • Smartly presented
  • A positive attitude who will greet the team with a smile
  • A can do attitude

Desired qualifications

GCSE Grades A-C/8-4 or equivalent in English & maths.

Future prospects

Potential of a permanent role upon completing of the apprenticeship.

Things to consider

  • We offer healthcare membership
  • Chartwells host many events including owners and manufacturing meets

About the employer

Chartwell is the only vehicle repair centre in Europe to hold 12 Manufacturer Approvals. We are committed to providing first class quality repairs and customer care and as a centre of excellence our workmanship reflects this.

Working in a state-of-the-art supercar repairer like no other. We work with all the super brands including Ferrari, Lamborghini, Aston Martin, McLaren, Bentley, Maserati, JLR and Mercedes.

The work will only ever be done correctly and scrupulously; we represent quality and safety so your vehicle will always be given Chartwells full care and methodical working standards using genuine parts, processes and tooling. With over 45 years experience and skill set our expert team are unchallenged when it comes to their knowledge and standard of workmanship.

Employer

Chartwell Ltd

Address

1

Brunel Parkway

Derby

DE24 8HR

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Training

Training provider

BABINGTON BUSINESS COLLEGE LIMITED

Applications for this apprenticeship are being processed by Babington Business College

Contact

Sandy Beesla 07341566130 sandeep.beesla@babington.co.uk

Business Administration L3 qualification - The duration of the qualification has a practical period of 15 months followed by EPA totalling 18 months. During this qualification you will complete training with a specialist trainer reviewing and learning business protocols in an administrative role.  Key responsibilities include developing, implementing, maintaining and improving administrative services. Months 9 -12 you will work towards a business improvement which will include reporting and implementing a project for the business. 

The business improvement will take you through to EPA where you will complete 1 test, a discussion within your role and present a presentation on the business improvement you have implemented.  The qualification is delivered face to face with remote visits, supported with workshops and you will have a designated trainer that you can always speak to for support and advice.

Apprenticeship standard

Business administrator

Level 3 (A level)


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