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Customer Service Apprentice New Look Loans Limited

New Look Loans are recruiting for an apprentice to join their busy team. This is an excellent opportunity for the right candidate.

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Closing date: 04 Feb 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9.00am - 5.30pm (Days to be confirmed)

    Total hours per week: 37.50

  • Expected duration

    52 weeks

  • Possible start date

    14 Feb 2022

  • Date posted

    21 May 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties to include the following:

  • Marketing, receiving telephone calls
  • Data inputting and finance applications
  • Dealing with customer queries and product questions
  • General support across the company with filing, post and applications
  • Keeping our proposal system and lenders website up to date
  • Liaising with motor dealers, finance companies and sales people
  • Responding to emails

Requirements and prospects

Desired skills

  • Good standard of English and Maths
  • Good communication skills
  • Good telephone manner
  • Computer literate

Personal qualities

  • Confident
  • Positive outlook
  • Polite
  • Smart appearance
  • Willingness to learn
  • Punctual

Desired qualifications

  • English Grammar and numeracy GCSE grade C / 4 or equivalent

Future prospects

  • Excellent future prospects for the right candidate upon completion

About the employer

New Look Loans are dynamic car finance brokers, with over ten years experience in the area. They specialise in obtaining car credit for people who may have a bad credit history.


New Look Loans Limited


Louis Pearlman Centre Unit 117

Goulton Street



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Training provider


Applications for this apprenticeship are being processed by McArthur Dean Training Ltd


Julie Curtis 01482 307365

Level 2 Customer Service Practitioner Apprenticeship Standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • One to one Tutor/Assessor support
  • Weekly classes covering mandatory units, health and safety, equality, and diversity etc.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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