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Customer Service Apprenticeship Easy Ventures (Uk) Limited

The employer is currently looking for friendly and reliable individuals to provide telephone and client relations support. You will be receiving and making calls, receiving mails, and other admin functions. Also, to help with the social media platforms.

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Closing date: today

Apprenticeship summary

  • Weekly wage

    £86.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    To be discussed. Shifts TBC.

    Total hours per week: 20.00

  • Expected duration

    18 months

  • Possible start date

    20 Sep 2021

  • Date posted

    21 May 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001714801

  • Positions

    1 available

  • You will be receiving and making calls
  • Receiving mails, and other admin functions
  • Dealing with clients over the phone
  • Generating new clients for the company

You must have good listening and speaking skills, be persuasive, friendly and courteous. Good telephone manner is required. You must also have basic literacy and numeracy skills.


Requirements and prospects

Desired skills

  • Strong Attention to Detail
  • Excellent Time Management Skills
  • Good Communication and Customer Service Skills
  • Knowledge of Microsoft Office and basic IT
  • Ability to Handle Confidential Information
  • Strong Record Keeping Skills
  • Knowing how to use social media platforms

Personal qualities

  • Presentable
  • Trustworthy
  • Willing to learn

Desired qualifications

You must also have basic literacy and numeracy skills. Preferably a GCSE (or equivalent).

Future prospects

Progression to level 3 customer service specialist.


About the employer

Founded in 1999 we have been working for more than twenty years in and around the Peckham Rye area. Helping large and small businesses and individuals stand out by printing business cards, brochures, and other marketing material. We also provide copy and scan services. We still provide these services and continue to be well established in and outside the community.

Our printing is called lithographic digital Printing. It takes any dimension and accommodates any shape or surface, soft or hard. It comes out clean and clear i.e. Does not bolt. It can withstand atmospheric conditions hot or cold. Does not fade over time or if washed. Our services are fast and affordable.

Employer

Easy Ventures (Uk) Limited

Address

88

Peckham Rye

London

SE15 4HA

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Training

Training provider

Learning and Development Bureau

Applications for this apprenticeship are being processed by Learning and Development Bureau

Contact

Kerry Curzon 01634540669 kerry.curzon@learninganddevelopmentbureau.org.uk

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • Functional skills if required

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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