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Customer Service Apprentice The Badger Pantry

The Badger Pantry YWP are looking for a confident and hardworking candidate to join their team within their expanding business. The role will include promoting goods and maintaining high levels of professionalism.

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Closing date: 10 Nov 2021

Apprenticeship summary

  • Wage

    Competitive salary

  • Working week

    Monday - Sunday (Times to be confirmed) on a two week rota

    Total hours per week: 30.00

  • Expected duration

    12 months

  • Possible start date

    24 Nov 2021

  • Date posted

    19 May 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001713693

  • Positions

    1 available

We are looking to recruit a Customer Service Apprentice in our new store, based at the Yorkshire Wildlife Park.

Key responsibilities are to include:

  • Supporting team members
  • Managing projects
  • Delivering operational plans
  • Resolving problems and building relationships internally and externally
  • You will also be required to provide the highest level of Customer Service at all times

Requirements and prospects

Desired skills

  • We are looking for an enthusiastic individual, with a flexible approach to work
  • We are looking for somebody who is a good communicator, with a clear and professional manner, both face to face and over the phone
  • The successful candidate will be organised and have good attention to detail
  • You must be IT literate and have a good understanding of Microsoft Packages
  • The successful candidate should be able to use their own initiative and be autonomous within the role
  • You must work well both as part of a team and individually
  • You must have good communications skills

Personal qualities

  • A hardworking individual who has a proactive approach to their work, with good attention to detail
  • Must have a methodical approach to tasks and problems
  • A confident, helpful and friendly approach is essential
  • Willingness to go that extra mile and succeed and want the company to succeed
  • A professional and smart corporate appearance is essential
  • A hard working ambitious individual will do well and be able to progress within the organisation

Desired qualifications

Applicants will need a minimum of 3 GCSEs at A*-C (9-4) Grades including in English and Mathematics based subjects or the equivalent.

Future prospects

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.

Things to consider

You must be able to travel to and from work and college.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rate


About the employer

Badger Pantry is a newly-opened farm shop / deli and bottle shop based within the brand-new retail village at Yorkshire Wildlife Park (The Hive).

Employer

The Badger Pantry

Address

The Hive

Hurst Lane

Doncaster

DN9 3QY

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Training

Training provider

DN COLLEGES GROUP

Applications for this apprenticeship are being processed by Doncaster College

Contact

Natalie Stevenson natalie.stevenson@don.ac.uk

  • Customer Service Apprenticeship Level 2
  • Functional skills if required
  • Some online training will also be required, eg Food Safety Accreditation

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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