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Sales Advisor Apprentice (Customer Service) Simply Carpets

You will be working as a part of the Simply Carpets team, working as a flooring sales advisor as well as working in the warehouse.

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Closing date: 19 Aug 2021

Apprenticeship summary

  • Weekly wage

    £161.25

  • Working week

    You will be working Monday - Friday and there may be a requirement to work a Saturday occasionally. Exact hours to be confirmed at interview stage.

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    01 Sep 2021

  • Date posted

    21 May 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001713412

  • Positions

    1 available

You will be working on the shop floor supervising the customers and being as helpful as you can. You will be working as a sales advisor and will also be helping in the warehouse, sorting all of the things in the warehouse. 

Duties will include but aren't limited to:

  • Looking after customers during the entire sales process
  • Welcoming customers
  • Offering advice 
  • Helping the customers select their carpets 
  • Getting materials ready for carpet fitters to collect 

Requirements and prospects

Desired skills

  • Good literacy skills 
  • Organised 
  • Can work independently and part of a team 
  • Excellent communication skills

Personal qualities

  • Punctual 
  • Good manners 
  • Common sense 
  • Team player 

Desired qualifications

Maths and English GCSE's grade 4/C or higher.

Future prospects

This vacancy could lead to a higher position within our business or alternatively previous employees have progressed to become carpet fitters. 

Things to consider

Please consider the location of this vacancy and how you would get to work each day.


About the employer

Simply Carpets Plymouth is one of Devon and Cornwall’s leading Whipping/Binding centres.  We are the South West’s leading supplier of stair runners, carpet binding, whipping and edging. There are no other carpet shops that offer a whipping service whilst you wait. In fact, most carpet shops that offer a carpet edging, binding or whipping service will send the carpet to us anyway. You’ll never get a better price for carpet binding than by coming to us direct – fact!

Employer

Simply Carpets

Address

Unit A

Strode Road

Plymouth

PL7 4AY

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Training

Training provider

CITY COLLEGE PLYMOUTH

Applications for this apprenticeship are being processed by City College Plymouth

  • Customer Service Practitioner Level 2  
  • Functional skills if required

This is a brand new, bespoke apprenticeship to City College Plymouth. Your core apprenticeship will be based on customer service, with additional business administration assessments to concrete the purpose of your role and learning. All training will be provided by City College Plymouth in collaboration with the employer throughout the 15-18 month apprenticeship. For this apprenticeship you will only have to attend College for the induction sessions and any relevant exams, otherwise all of your learning and assessments will be carried out at the workplace.

Further information can be found on the below link:

https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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