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Apprentice Customer Service Assistant MORTIMER PRESS LIMITED

This is an amazing opportunity to learn and fall in love with sales as a profession. You will receive world-class on-going sales training to develop your skills, positive mind-set and professionalism for our friendly Business.

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Closing date: 11 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, shifts to be confirmed.

    Total hours per week: 35.00

  • Expected duration

    15 months

  • Possible start date

    25 Oct 2021

  • Date posted

    17 May 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

Duties to include:

  • Answer the telephone
  • Respond to emails
  • General office duties
  • Positive 'can do' attitude
  • Provide first class customer service

Requirements and prospects

Desired skills

  • Computer literate 
  • Good listening skills 
  • Positive attitude

Personal qualities

  • Punctual 
  • Honest 

Desired qualifications

Attitude and aptitude is more important than skills for success in this position. All technical skills will be delivered by our top management.

Future prospects

Well defined development paths for the right Apprentice.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW):

About the employer

A regional Company incorporated in 2005 and part of the international Sandler sales improvement network. We are based in Ludlow but operate throughout and wider West Midlands and indeed UK providing services to SMEs and corporates alike.




Unit 17

Burway Trading Estate, Bromfield Road



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Training provider


Applications for this apprenticeship are being processed by County Training


County Training 0345 678 9023

Standard which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • Knowledge, Skills and Behaviours
  • End Point Assessment (EPA)

Work place assessment with one of County Training’s highly experienced workplace Assessors, including as an example, completion of assignments, project, and observation of workplace activities.

There may also be a requirement to attend formal teaching sessions to enhance knowledge or work towards completion of functional skills (if required).

There is also a requirement for you to keep an off the job log which is an important part of your Apprenticeship Programme.

Employer Rights and Responsibilities.

Personal Learning and Thinking.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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