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Business Administration Apprenticeship Commplex Network Services Ltd

Our client is looking for someone who is looking to make a career for themselves. You will be working within a busy office carrying out all aspects of administration and customer services

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Closing date: 30 Sep 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, 08.00-17.00.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    05 Oct 2021

  • Date posted

    17 May 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties to include:

  • Managing staff appointments
  • Setting up meetings and taking minutes
  • Making travel arrangements for staff.
  • Dealing with post
  • Reception duties such as greeting and looking after visitors
  • Filing
  • Preparing documents by typing, copying, scanning and faxing
  • Supporting team members with any other administrative tasks that are required
  • Covering other duties requested by your line manager
  • Assisting a project team with administration tasks
  • Logging and filing documents

Requirements and prospects

Desired skills

  • Good range of general Microsoft skills, including outlook, word etc
  • Excellent customer service skills
  • Excellent communication skills with the ability to communicate at all levels
  • Excellent time management skills
  • Excellent team working skills
  • Organisational skills
  • IT skills

Personal qualities

  • Punctual
  • Positive attitude to work and colleagues
  • Ability and awareness of working safely
  • Self-motivation
  • Desire to learn
  • Has strong self-awareness
  • Is both resilient and committed
  • Is always looking to improve
  • Enjoys being a team player
  • Good communicator

Desired qualifications

  • Grade C/4 or above in GCSE maths and English (or equivalent)

Future prospects

  • Possibility in a permanent position upon the completion of the apprenticeship

Things to consider

  • Itec North East are working on behalf of this company
  • Do not contact the company directly, if you have any queries, please contact Itec North East on the contact details provided

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)

The Apprenticeship National Minimum Wage guide is updated every April (ANMW):

About the employer

Commplex Network Services brings over 40 years of experience with a firm understanding within the telecoms industry and a vast experience on various major projects within the UK and overseas. I believe we have the edge over our competitors as we have a fresh appetite for success for both ourselves and our clients while maintaining high standards, professionalism and safety.


Commplex Network Services Ltd


Po Box 437



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Training provider


Applications for this apprenticeship are being processed by ITEC North East Ltd


Kirsty Haden-Collier 07881377824

Level 3 Business Administration Apprenticeship standard, which includes

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:

  • IT
  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management
  • Relevant regulation
  • Policies
  • Business fundamentals
  • Processes
  • External environment factor

Apprenticeship standard

Business administrator

Level 3 (A level)

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