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Business Administrator Apprentice Elmhurst Energy Services ltd

The role is to service and provide assistance for our customers and to reduce the administrative burdens for our technical and training colleagues.

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Closing date: 08 Oct 2021

Apprenticeship summary

  • Weekly wage

    £250.00

  • Working week

    Monday - Friday between 9am - 5pm

    Total hours per week: 37.50

  • Expected duration

    21 months

  • Possible start date

    11 Oct 2021

  • Date posted

    14 May 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001712201

  • Positions

    1 available

Duties Include:

  • Using our bespoke CRM data base to prepare quotes, log enquiries and other general customer focused administration tasks
  • Making and receiving phone calls
  • Handling customer email enquiries
  • Preparing documents and folders for customers, customer events and training
  • Cultivating customer relationships and delivering excellent customer service
  • Other general administrative tasks including scanning, filing, copying

Requirements and prospects

Desired skills

  • Good IT skills, including Microsoft Word and Excel
  • Excellent communication skills, both verbal and written
  • Great team working skills

Personal qualities

  • Positive 'can do' attitude
  • Willing to provide high levels of Customer Service 

Desired qualifications

  • Maths and English GCSE at grades A* - C (9-4) or equivalent required
  • Business Administration Level 2 desired but not essential

Future prospects

Future progression for the suitable apprentice upon completion of a successful Apprenticeship.

Things to consider

vThe Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates


About the employer

Elmhurst Energy is the leading independent provider of energy assessment training, software and accreditation. Established in 1993 and operating across the UK, we’re recognised for driving standards across the industry and providing outstanding technical support.

Our solutions are used by thousands of clients including chartered surveyors, architects, house builders, building control bodies, insulation manufacturers and residential social landlords.

Employer

Elmhurst Energy Services ltd

Address

16

St. Johns Business Park

Lutterworth

LE17 4HB

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Training

Training provider

INTEC BUSINESS COLLEGES LIMITED

Applications for this apprenticeship are being processed by Intec Business Colleges

Contact

Charlie Stevens 07766504418 charlie.stevens@intecbusinesscolleges.co.uk

  • Business Administration Apprenticeship Level 3 Standard
  • Functional Skills if required 

Apprenticeship standard

Business administrator

Level 3 (A level)


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