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Apprentice Medical Receptionist Glebe House Surgery Dr Collier & Partners

Glebe House Surgery are looking for an enthusiastic person to join their team as an Apprentice Medical Receptionist. This is a fantastic opportunity for the right candidate.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Oct 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday Shifts TBC.

    Total hours per week: 37.00

  • Expected duration

    65 weeks

  • Possible start date

    20 Oct 2021

  • Date posted

    13 May 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

Key Responsibilities:

  • To assist the doctors in providing a caring and efficient service
  • Welcome and register patients arriving for appointments
  • Answer phones in a helpful and professional manner
  • Arrange appointments
  • Take messages, taking full and precise details and following correct and appropriate procedures
  • Assist patients and other health care workers with enquiries, following procedures and ensuring confidentiality at all times
  • Ensure all communication procedures within the office are carried out correctly

Main duties:

  • Assist members of the office team in carrying out routine procedures, which may include:
  • Process computer data, ensuring data is correct, accurate and relevant to that patient
  • Scan/File hospital letters/reports
  • Prepare medical records for surgeries/clinics
  • File medical records on shelves
  • Prepare prescriptions following practice protocols
  • Prepare signed prescriptions for collection by patient/chemist
  • Ensure the smooth running and recall of any delegated clinic/specific clinical procedures

General Requirements:

  • Be aware of practice policies, health and safety, fire, etc.
  • Attend staff meetings and appropriate staff training
  • Ensure office is kept tidy and well stocked
  • Any other tasks as may be so required to ensure the smooth running of surgeries, clinics, patient care and CCG/Health Authority communication
  • Communicate with medical secretaries concerning appointments

Requirements and prospects

Desired skills

  • Communication skills
  • Interpersonal skills

Personal qualities

  • Be compassionate and empathetic to client's situation
  • Show initiative and be proactive when managing your workload and interacting with your colleagues and agencies
  • Act with integrity and respect when working with all clients, agencies and individuals
  • Work flexibly as part of a team
  • Be optimistic about the possibility of personal growth and change.

Desired qualifications

  • GCSE Grade C/4 and above (or equivalent) in English, maths and ICT (desired, not essential)

Future prospects

Ongoing training and development.

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
The Apprenticeship National Minimum Wage guide is updated every April (ANMW):

About the employer

Glebe House Surgery is a modern purpose-built surgery. The surgery is designed with the disabled in mind. There are currently 4 female partners and 3 Salaried GP's 1.


Glebe House Surgery Dr Collier & Partners



Firby Road



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Training provider


Applications for this apprenticeship are being processed by Lifetime Training Ltd


  • Business Administration Level 3
  • Functional Skills in maths and English

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Oct 2021