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Barista / Café Assistant Apprentice BLAKEWAY INVESTMENTS LTD

To serve customers efficiently with food and drink orders and take payments. Assist in preparation of cafe and counters before, during and at the end of service. Offer customers amazing standards of customer service and care.

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Closing date: 15 Oct 2021

Apprenticeship summary

  • Weekly wage

    £150.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Shifts to be confirmed.

    Total hours per week: 35.00

  • Expected duration

    15 months

  • Possible start date

    20 Oct 2021

  • Date posted

    13 May 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001711389

  • Positions

    1 available

Duties to include:

  • Demonstrate the highest standards of customer welcome and care
  • Give advice and recommendations on products and menu selection to customers to ensure a positive experience and repeat business
  • Ensuring adequate stock levels of supplies
  • Preparation and service of hot and cold beverages and food items
  • Keeping the areas tidy and clean
  • Working within established guidelines and operating procedures
  • Ensuring compliance with all legislation, H&S and food hygiene
  • Must be a hard worker, trustworthy, friendly, a good team player and have excellent communication skills

Requirements and prospects

Desired skills

  • Experience in a similar role (food industry)
  • Customer service
  • Team work
  • Communication 

Personal qualities

  • Friendly nature
  • Communication
  • Time management
  • Honesty & integrity
  • Hard worker

Desired qualifications

Minimum grade C/4 in GCSE or equivalents in maths, English and science. Previous experience in a customer service role would be advantageous but not essential.

Future prospects

Along with gaining invaluable experience there is an opportunity to become a full time employee and future team manager of the branch, subject to performance.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates


About the employer

We are a newly established, independent cafe that's specialise in breakfast/brunch options. We take customer satisfaction as a priority from our hand crafted coffees down to our freshly prepared savouries.

Employer

BLAKEWAY INVESTMENTS LTD

Address

198a

Uppingham Road

Leicester

LE5 0QG

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Training

Training provider

LEARNING FOR FUTURES LTD

Applications for this apprenticeship are being processed by Wise Origin

Contact

Cherine Marston 07881363147 Cherine@wiseorigincollege.com

  • Functional skill level 1/2 maths and English
  • Level 3 Customer service Specialist

Apprenticeship standard

Customer service specialist

Level 3 (A level)


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