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Apprentice Customer Services Practitioner Princes TV & Video

Working in the High Street shop in Wem. General administration and customer service.

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Closing date: 27 Sep 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Tuesday to Saturday

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    11 Oct 2021

  • Date posted

    12 May 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Work within the High Street Shop in Wem, Shropshire.

  • Meeting customers
  • Selling range of electrical Domestic appliances
  • Accessories and gifts
  • Answering the phone
  • It tasks
  • Handling money and card payments
  • Shop display 
  • Administration - book keeping


Requirements and prospects

Desired skills

  • Good communication skills
  • IT skills
  • Ability to progress and learn

Personal qualities

  • Well presented
  • Friendly
  • Approachable
  • Sense of homour
  • Ability to work in a team

Desired qualifications

  • Good general education

Future prospects

  • Full time job if mututally beneficial.

Things to consider

  • Saturday working.
  • On feet all day.



About the employer

The company was established in 1981. 

Electrical and Domestic Appliances retail, installation, service.

Local company in North Shropshire.


Princes TV & Video


Church Street


SY13 2DQ

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Training provider


Applications for this apprenticeship are being processed by County Training


COUNTY TRAINING 0345 678 9023

Standard which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • Knowledge, Skills and Behaviours
  • End Point Assessment (EPA)

Work place assessment with one of County Training’s highly experienced workplace Assessors, including as an example, completion of assignments, project, and observation of workplace activities.

There may also be a requirement to attend formal teaching sessions to enhance knowledge or work towards completion of functional skills (if required).

There is also a requirement for you to keep an off the job log which is an important part of your Apprenticeship Programme.

Employer Rights and Responsibilities.

Personal Learning and Thinking.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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