Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Customer Service Apprentice ZEON ENTERPRISES LIMITED

This role will be managing all social media for the organisation. For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.

Sign in to apply

Closing date: 29 Oct 2021

Apprenticeship summary

  • Weekly wage

    £159.10

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    4 days a week and 1 day at college.

    Total hours per week: 37.00

  • Expected duration

    12 months

  • Possible start date

    01 Nov 2021

  • Date posted

    11 May 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001709934

  • Positions

    1 available

Duties will include:

  • Manage the social media ascept of the business
  • Answering customer queries offering support and answers to questions asked about haberdashery and knitting
  • Other tasks will invole responding to customer emails and there maybe some light warehouse duties

It is important that you have had experience knitting yourself in the past. 


Requirements and prospects

Desired skills

  • Applicant must have experience of knitting and haberdashery. Actually done knitting themselves and have good knowledge to answer any queries that get asked about how to knit and what is involved

Personal qualities

  • Reliable
  • Motivated
  • Good attendance
  • Good timekeeping

Desired qualifications

  • Maths grade 4/C or above essential
  • English grade 4/C or above essential

Future prospects

  • Excellent opportunities to progress within this organisation

Things to consider

  • Please only apply if you have experience of knitting and feel confident with knitting to answer questions
  • It would help if you evidence this on your application or send a current CV to the email on the contact page

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)

The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates


About the employer

Zeon Retail Enterprises established itself when schools, teachers and children asked if they could buy the toys used at our Victorian and Traditional Toy demonstrations; it then went on to become an online Wooden and Traditional Toys retailer.

Zeon Retail Enterprises has transitioned into tassellandhorstman.com as our product range has gradually developed into a variety of products outside of toys. It now includes party accessories, outdoor ranges, baby and gift items, knitting  and haberdashery. This doesn’t mean our Toy range has suffered; in fact we still have a huge array of Toys which is constantly updating and expanding on a regular basis.

Employer

ZEON ENTERPRISES LIMITED

Address

259

Brook Street

Birkenhead

CH41 3SE

You must have JavaScript enabled to view a map of the location


Training

Training provider

ROCKET TRAINING LIMITED

Applications for this apprenticeship are being processed by Rocket Training Limited

Contact

Lisa Courtney 0151 259 1556 lisa.courtney@rockettraining.co.uk

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • You will attend college for off the job training and work towards a qualification in Customer Service
  • You will also have on the job training within the organisation

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.