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Planning Compliance Apprentice North Devon District Council: Revenue Di

Are you the right person to join our busy Planning Compliance Team at North Devon Council as an apprentice, based at Lynton House, Barnstaple with some opportunity to work from home? You will be studying towards a Level 4 Regulatory Compliance Officer Apprenticeship over 18 months.

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Closing date: 14 Oct 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, 09:00 - 17:00.

    Total hours per week: 37.00

  • Expected duration

    18 months

  • Possible start date

    16 Oct 2021

  • Date posted

    10 May 2021

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    2 available

You will investigate alleged breaches of planning control, carry out site inspections, collate evidence and report on your findings. You will work closely with and support our conservation, tree & hedge and enforcement officers.  You need to be in good general health and have a reasonable level of fitness. A full driving licence and access to a car is essential, Flexible and able to occasionally work out-of-hours

The postholder will be trained and fully supported to:

  • investigate alleged breaches of planning control in accordance with processes and procedures
  • interpret and apply legislation, policy and government guidance with full support of the wider team
  • make recommendations following investigation
  • negotiate compliance following identification of breaches of planning control
  • process incoming and outgoing correspondence
  • use our planning system and mobile working IT to manage workload and contribute to the development and improvement of the system
  • comply with the requirements of the Human Rights Act, Police and Criminal Evidence Act, the Criminal Procedure and Investigations Act and the Regulation of Investigatory Powers Act as it relates to the enforcement process following full training


To be trained and fully supported to:

  • undertake comprehensive planning investigations including listed building and tree / hedge allegations
  • communicate effectively using various tools with customers, colleagues and partners
  • work in a systematic way in line with process and procedures
  • organise and prioritise caseload whilst being flexible and adaptable   
  • create and amend records accurately on the planning system
  • use mobile working IT solution  
  • interpret and apply planning legislation and policy once fully trained
  • write detailed investigation reports with examples provided in the early stages to assist
  • ensure the integrity of data in compliance with the General Data Protection Regulation, training of which is provided during your induction into the council
  • understand how to treat confidential material and information  



Requirements and prospects

Desired skills

  • Be customer focused
  • Communicate courteously and clearly
  • Be a supportive team player and have a positive attitude
  • Learn fast, be adaptable and use your initiative
  • Have excellent written and verbal communication skills
  • Be able to organise and prioritise your workload
  • Have experience of using computers to input and retrieve data
  • Maintain high levels of accuracy  

Personal qualities

  • Commitment to providing the best for our customers and delivering results
  • Excellent communication and interpersonal skills to liaise with our customers, colleagues and external partners
  • A supportive team player with a positive attitude and be flexible and adaptable
  • IT literate - MS Office, Word and Excel, Outlook
  • Be confident and have a desire to learn and continually improve
  • Show initiative to problem solve 
  • Understand the importance of professionalism and confidentiality
  • Work towards and achieve performance objectives that will be set with you, whilst maintaining high levels of accuracy
  • Be able to prioritise own workload (with mentoring)

Desired qualifications

  • 4 GCSE’s at Grade 4 or above including English and maths (or an equivalent qualification)
  • IT literate - MS Office, Word and Excel, Outlook

Future prospects

  • Permanent position for the right candidate

About the employer

North Devon Council was created on 1 April 1974 to administer the North Devon District in the county of Devon in south west England. The council's main public office is located at Lynton House, Commercial Road, Barnstaple. The name of the council was changed in December 2007 when the word "District" was dropped from its title.arise.



North Devon District Council: Revenue Di


Lynton House

Commercial Road


EX31 1DG

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Training provider


Applications for this apprenticeship are being processed by Babington Business College


Amrit Chahal 07976188072

Level 4 Regulatory Compliance Officer

Apprenticeship standard

Regulatory compliance officer

Level 4 (Higher national Certificate)

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