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Front of House Apprentice LEAVE IT TO ESMIE LIMITED

Esmie’s Caribbean Restaurant located in Coventry’s creative quarter at FarGo has an exciting opportunity for an Apprentice Front of House person to join our busy team, learn the trade alongside working to gain a Level 2 Hospitality Qualification . Esmie’s is authentically Caribbean and is an independently owned and run business.

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Closing date: 06 Feb 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Wednesday 12noon to 10pm, Thursday 1pm to 3pm and 5pm to 10pm, Friday 1.00pm to 3.00pm and 5pm to 10pm, Saturday 3pm to 10pm and Sunday 12noon to 6.30pm *these shifts are a guide to what the weekly shifts may look like

    Total hours per week: 30.00

  • Expected duration

    18 months

  • Possible start date

    14 Feb 2022

  • Date posted

    07 May 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

Your main duties will include:

  • Maintaining high standards of customer service excellence
  • Booking tables for walk-ins and online order system
  • Presenting and taking customers through our menu and advising them of our specials and promotions
  • Presenting food at the table to customers
  • Tidying tables and laying out for next service
  • Cash handling and using EPOS system
  • Stock control of bar and front of house consumables
  • Providing excellent customer service and ensuring customers are happy with their food, drinks and service
  • Working in a team and helping others in the team
  • Adhering to health & safety guidelines
  • Help create promotions and specials
  • Supporting all team members in back of kitchen and front of house to ensure a smooth and effective service
  • Embrace the Esmie’s team culture, learning and development career program and be one of our stars of the future

Requirements and prospects

Desired skills

  • Good written and conversational English skills
  • Good level of communication
  • Computer literate
  • Good attention to detail and customer awareness

Personal qualities

  • Smart, clean appearance
  • Organised and able to communicate at all levels
  • Reliable with good time keeping
  • Ability to work under pressure and ensure quality of service when service is busy
  • Friendly and helpful

Desired qualifications

GCSE English and maths Grade 4/C or above or equivalent.

Future prospects

Potential progression to a higher level apprenticeship depending on attitude and performance during the apprenticeship

Things to consider

Physically demanding, standing for long periods of time, shift work, could be working outdoors.

About the employer

Esmie’s Caribbean Kitchen, set up in 2016, is inspired by our family’s heritage, love of food and love of good times with family and friends. We have brought the essence and flavour of the Caribbean to Coventry and beyond. Our menu is authentic, stays close to our roots, and taste’s just like your Granny, Momma or Tantie used to make and has specialities from all the islands.

Esmie’s is all about making you feel special, and we want you to feel just like you do when you holiday in the Caribbean. For those who haven’t been there don’t worry, we bring the taste of the Caribbean to a table or a takeaway just for you. Our menu will help you imagine how island life is with stories and memories of growing up and help take you to a place where food, flavour and taste is the way.





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Training provider


Applications for this apprenticeship are being processed by Coventry College


Sharon Barker 02476 791742

  • NVQ Level 2 Hospitality Team Member standard
  • Functional Skills in maths and English
  • Employment rights and responsibilities

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

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