Sales Assistant Apprentice One Stop Stores Ltd

This position is for the shop based in Blurton. You will be expected to carry out general customer service duties such as welcoming customers, ensuring goods are well displayed, arranging ordering and deliveries, keeping the shop floor clean and tidy and more.

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Closing date: 30 Dec 2017

Apprenticeship summary

  • Wage

    To be agreed upon appointment

  • Working week

    40 Hours

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    31 Dec 2017

  • Date posted

    06 Jan 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001153993

  • Positions

    1 available

 

You will be expected to carry out general customer service duties such as :

 

  • Handle payments
  • Deal with all customer queries and complaints
  • Record details of enquiries, comments and complaints
  • Welcome and advise customers (so practice your smiling)
  • Ensure goods are well displayed (an organised shop is a happy shop)
  • Arrange ordering and delivery
  • Receive deliveries from suppliers
  • Keep the shop floor clean and tidy

 

Employer Description :

 

  • Friendly working environment
  • Lively
  • Fun
  • Being a strong team player
  • Polite and helpful
  • Good with numbers

 

Training Course To Be Provided :

 

Customer Service Apprenticeship

 

Skills Required :

 

  • Common sense
  • Presentable appearance

 

Qualifications required :

 

  • Maths
  • English

 

Personal qualities required :

 

  • Enthusiastic
  • Outgoing
  • Good communicator

 

A trial may be requested, but normally you will start as soon as possible.


Requirements and prospects

Desired skills

  • Common sense
  • Presentable appearance

Personal qualities

  • Enthusiastic
  • Outgoing
  • Good communicator
  • Easy going

Qualifications required

  • Maths
  • English
  • Or equivalent

Future prospects

We are hoping for the apprentice to stay with the business once the apprenticeship has ended and work their way up to being an assistant manager then eventually a manager.

Things to consider

Apprenticeship National Minimum Wage (ANMW) : The National Minimum Wage for Apprentices is £3.40 per hour from 1st October 2016. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

About the employer

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week, One Stop aims to meet the needs of all its local customers. We open early in the morning so that you can pick up your newspaper and breakfast on the way to work. We stay open late into the evening to enable you to collect tonight’s meal and bottle of wine or one of our great beer deals. We’re open every day, so at the weekend we’ve got everything you need from groceries, snacks and soft drinks to barbecue briquettes! Our strong promotions and great ranges also mean plenty of choice for special occasions such as Christmas, Halloween and Bonfire night.

Employer

One Stop Stores Ltd

Address

367A Blurton Road

Stoke-on-Trent

ST3 3AY

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Training provider

  • NVQ Level 2 Customer Service
  • You will be trained on how to use a till, how to sort deliveries and how you should monitor a shop floor
  • Alongside this, you will be shown how to stock the shelves, as well as how to clean appropriately

Apprenticeship framework

Customer Service

Training provider

STEPPING STONES EDUCATION AND TRAINING LIMITED

Applications for this apprenticeship are being processed by Stepping Stones

Contact

Stepping Stones Education and Training Ltd 01782 478 378 hr@stepstones-uk.com


Before you apply

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Closing date: 30 Dec 2017