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Trade Counter Sales Apprentice Howdens Joinery

Howdens are currently looking for a Trade Counter Sales Apprentice to join their expanding team! Howdens is committed to developing our people, which means our Apprenticeships lead to great career opportunities and the chance to really make your mark.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Sep 2021

Apprenticeship summary

  • Annual wage

    £15,000.00

  • Working week

    Hours between 8am to 5pm Monday to Friday.

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    06 Oct 2021

  • Date posted

    30 Apr 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001706771

  • Positions

    1 available

At Howdens you will be working towards a Customer Service Level 2 Apprenticeship standard over the course of 15 months.

At Howdens our products are available from local stock at depots nationwide, so we can offer timely collection and deliveries to get projects started sooner. This also allows us to make changes quickly, should they arise, so work can continue without delay. 

Our Trade Sales Counter Person is the first point of contact at the counters in our depots. They assist our customers while selling and upselling the company’s range of products and services and provide excellent customer services and have extensive knowledge of Howdens products.

Key Accountabilities & Responsibilities include:

  • To provide excellent levels of customer service and deal with enquires in a courteous, professional and knowledgeable way
  • To achieve and exceed individual targets to accomplish the depot targets, while building strong relationships with new and existing customers
  • To effectively communicate and sell/upsell the full range of products and services offered by the company (face to face and via telephone)
  • To generate and chase leads
  • To correctly process sales for customers using the in-store payment systems, quoting correct pricing, delivery date and stock requirements. Ensuring all documents are filed correctly
  • To assist in the depot warehouse as and when necessary
  • To ensure a safe and comfortable environment is maintained for customers and employees within the Depot and to ensure 100 % compliance with Health & Safety Regulations and expectations

Requirements and prospects

Desired skills

  • Experience of working in either a retail or similar customer service environment
  • The ability to be flexible in your approach from day-to-day workload and multi-tasking different workloads
  • Able to communicate in a pleasant, friendly manner and clearly articulate Howdens Joinery products to the trade and public
  • You will have effective teamwork and problem solving skills

Personal qualities

  • We are looking for smart, friendly people with excellent attention to detail and a desire to learn
  • You will be confident, tenacious, and hungry to succeed, with a flexible approach to working and learning in a fast-paced environment.

Desired qualifications

No qualifications required.

Future prospects

Ongoing training and Learning. 

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.


About the employer

Howdens are the UK's largest designer and manufacturer of fitted kitchens and joinery products, transforming thousands of homes every year.

Employer

Howdens Joinery

Address

Unit 12

Nelson Trading Estate

The Path

London

SW19 3BL

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd

Alongside this job role, you also will be studying towards your:

  • Customer Service Practitioner Apprenticeship Standard Level 2
  • Functional Skills in English and maths

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Click the link to apply!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Sep 2021