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Apprentice Medical Receptionist Paddock and Longwood Family Practice

Paddock and Longwood Family Practice are looking for an Apprentice Medical Receptionist to join their team. You will work towards a Level 2 Customer Service Practitioner apprenticeship standard.

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Closing date: 24 Sep 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, shifts to be confirmed.

    Total hours per week: 37.00

  • Expected duration

    15 months

  • Possible start date

    07 Oct 2021

  • Date posted

    30 Apr 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Responsibilities will include:

  • Answering busy telephones, transferring calls, and taking messages
  • Dealing with general enquiries
  • Greeting patients on arrival
  • Telephoning patients to book procedures
  • Booking appointments using bespoke software
  • Full admin support to the clinical team which will include, scanning, filing, photocopying, and dealing with prescriptions

Requirements and prospects

Desired skills

  • Excellent communications skills
  • Good IT skills

Personal qualities

  • Flexible and reliable
  • Team player
  • Positive 'can-do' attitude

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Future prospects

Progression within the NHS upon completion of this apprenticeship.

About the employer

The partnership has been in existence for over 30 years providing medical services to the local community. Starting out from a small surgery at Church Street, there have been many changes over the years.


Paddock and Longwood Family Practice



Speedwell Street



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Training provider


Applications for this apprenticeship are being processed by National Business College


Kirsty Longley 01484430433

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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