Receptionist Apprentice Dr Driver and Partners

Dr Driver and Partners require Receptionist Apprentice to deal with enquirers either face to face, email or via the telephone in a busy surgery.

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Closing date: 06 Oct 2017

Apprenticeship summary

  • Weekly wage

    £122.50

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday, 9am - 5pm

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    09 Oct 2017

  • Date posted

    05 Jan 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001153781

  • Positions

    1 available

  • Deal with enquirers either face to face, email or via the telephone
  • Maintain a clean and tidy environment 
  • Manage task 
  • Filing
  • Dealing with client records 
  • Explaining the practice procedures to new patients
  • Writing letters and correspondence on behalf of the surgery and medical staff
  • Booking appointments 
  • Dealing with repeat prescriptions 

Requirements and prospects

Desired skills

  • Efficient
  • Good communication skills
  • Discreet and a friendly
  • Sympathetic/reassuring manner
  • Excellent and spoken English is essential for the letter writing and emailing aspect of the job

Personal qualities

  • Friendly
  • Welcoming
  • Calm
  • Understanding
  • Non-judgemental
  • Able to work under pressure

Qualifications required

GCSE A-C's are preferable but willing to look at high calibre candidates without GCSEs. Good written English is essential as they will be corresponding on behalf of the surgery in letter and email form.

Future prospects

Progress onto Level 3 Apprenticeship or fulltime employment

About the employer

Doctors surgery made up of 5 GP’s.

Employer

Dr Driver and Partners

Address

121 Woodgrange Road

London

E7 0EP

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Training provider

  • Level 2 NVQ in Business and Administration and functional skills in Maths, English and ICT if required

Apprenticeship framework

Business and Administration

Training provider

Skills for Growth

Applications for this apprenticeship are being processed by Skills For Growth

Contact

James Stares 0208 221 0500 jamesstares@skillsforgrowth.org.uk


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Closing date: 06 Oct 2017