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Administration & Customer Service Assistant Apprentice BETTAMIX CONCRETE LIMITED

Based in the Walmersley area of Bury, this is an opportunity to join a friendly team in a busy and varied administration & customer service support role.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Sep 2021

Apprenticeship summary

  • Weekly wage

    £172.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday , 8.00am - 4.00pm.

    Total hours per week: 40.00

  • Expected duration

    16 months

  • Possible start date

    04 Oct 2021

  • Date posted

    28 Apr 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001704944

  • Positions

    1 available

  • Speaking to customers over phone on a daily basis
  • Taking orders from customers and booking them onto the internal system
  • Checking stock to ensure customer orders can be fulfilled
  • Responding to email and social media enquiries
  • Liaising with drivers and customers regarding route planning
  • Confirming delivery times
  • General admin including filing, scanning, photocopying
  • Updating a variety of Excel spreadsheets as required
  • Assisting with the administration and monitoring of ISO accreditations relating to quality management, environment and health & safety
  • Learning about why we have these quality management systems and how they are monitored

Requirements and prospects

Desired skills

  • Must be comfortable to speak to customers over the phone
  • Well organised
  • Good attention to detail

Personal qualities

  • Confident on the phone
  • Positive attitude and willing to learn
  • Enjoys working as part of a team

Desired qualifications

  • English and Maths GCSE’s grade C/4 or equivalent
  • Basic computer skills
  • Knowledge of MS Word and Excel would be an advantage although full training will be provided

Future prospects

We are ideally looking for someone who would like to complete the apprenticeship and then progress into a permanent role with us.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)

The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates


About the employer

Bettamix Concrete Manchester is the North West’s premier supplier of ready mixed & barrow mix concrete, industrial & domestic, foamed concrete and pattern imprinted concrete supplying local companies across the region with an unmatchable service and unbeatable prices.

Employer

BETTAMIX CONCRETE LIMITED

Address

Old Towns Yard Unit 1

Every Street

Bury

BL9 5BE

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Training

Training provider

BURY COLLEGE

Applications for this apprenticeship are being processed by Bury College

Customer Service Level 2 Apprenticeship Standard:

  • College attendance is not currently required for this apprenticeship but that may be subject to change in the future

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College Apprenticeship Team will then be in touch regarding your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Sep 2021