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Apprentice Customer Service Administrator Dale Leisure Supplies Ltd

A leisure supply company based in Hull are looking to recruit an Apprentice Customer Service Administrator to join their growing team. This is an excellent opportunity for the successful candidate to begin their career.

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Closing date: 04 Oct 2021

Apprenticeship summary

  • Weekly wage

    £167.70

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday, 08:00 - 16:00 and Friday. 08:00 - 15:00.

    Total hours per week: 39.00

  • Expected duration

    52 weeks

  • Possible start date

    11 Oct 2021

  • Date posted

    26 Apr 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001703838

  • Positions

    1 available

Responsibilities will include:

  • Answering the telephone in a professional manner
  • Taking customer orders, involving accurate input of customer data
  • Liaising with warehouse and other operational staff
  • Preparing despatch paperwork and labels
  • Diverse administrative duties including email letters, mail shot, correspondence, and general filing

Requirements and prospects

Desired skills

  • Good customer service skills
  • Good IT skills
  • Good interpersonal skills
  • Good communication skill

Personal qualities

  • Reliable
  • Punctual
  • Willing to learn and develop
  • Ability to follow specific instruction

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Future prospects

Excellent future prospects for the right candidate upon completion of this apprenticeship.


About the employer

Dale Leisure supplies inventory packs and housekeeping equipment to holiday parks throughout the UK and Europe

Employer

Dale Leisure Supplies Ltd

Address

Bontoft Avenue

Hull

HU5 4HF

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Training

Training provider

MCARTHUR DEAN TRAINING LIMITED

Applications for this apprenticeship are being processed by McArthur Dean Training Ltd

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • One to one Tutor / Assessor support
  • Weekly classes covering mandatory units, health and safety, equality, and diversity etc.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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