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Apprentice Client Services Administrator SILVERSTONE CORPORATION LIMITED

The client would like someone who is well presented, who can build a lasting relationship with suppliers and contribute to the team by doing business in a way that’s good for you, the customer and embrace. An administration-based role with lots of customer interaction making sure they are receiving the best service.

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Closing date: 20 Nov 2021

Apprenticeship summary

  • Annual wage

    £10,000.00 - £12,000.00

  • Working week

    Monday - Friday, 08:00 - 17:00.

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    27 Nov 2021

  • Date posted

    23 Apr 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001703555

  • Positions

    1 available

The duties will include:

  • Uploading customers details & information into internal diary system
  • Contacting customers to complete timed check in’s
  • Inputting data / data processing
  • Contacting customers over the phone
  • Use of Excel
  • Use of Word
  • Marketing (for customer mailshots)
  • Updating customers

Requirements and prospects

Desired skills

  • Good communication skills
  • Good IT skills

Personal qualities

  • Confident and personable
  • Professional telephone manner
  • Enthusiastic and eager to learn
  • Positive outcome
  • Build a relationship with suppliers and partners
  • Always communicate in a positive and professional way
  • Complete tasks to deadlines to the best of your ability
  • Communicate effectively within the team to promote a dynamic atmosphere

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Future prospects

Progression onto industry specific qualifications upon completion of this apprenticeship.


About the employer

Our client began trading in 2010 and they are a fleet management and personal vehicle leasing company based in Northampton. They are one of the most competitive leasing companies in the UK today which specialise in contract hire, contract purchase, hire purchase and leasing for private individuals. So whether it's a company purchase or for an individual they are happy to help!

Employer

SILVERSTONE CORPORATION LIMITED

Address

Preston Lodge Unit 5

Preston Deanery

NN7 2DS

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Training

Training provider

STARTING OFF (NORTHAMPTON) LIMITED

Applications for this apprenticeship are being processed by Starting Off

Contact

Jessica Berrill 01536 851190 jessica.berrill@startingoff.co.uk

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • IT upskilling
  • Personal and professional development workshops

Apprenticeship standard

Business administrator

Level 3 (A level)


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