Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice Receptionist Billinge Medical Practice

Billinge Medical Practice are looking for an Apprentice Receptionist to join their team. You will work towards a Level 2 Customer Service Practitioner apprenticeship standard.

Sign in to apply

Closing date: 08 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:00 - 20:00 over two sites, Saturday & Sunday may be required.

    Total hours per week: 37.00

  • Expected duration

    12 months

  • Possible start date

    11 Oct 2021

  • Date posted

    22 Apr 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Responsibilities will include:

  • Receiving patients consulting with members of the practice team in a courteous and efficient and effective manner
  • To have a thorough knowledge of practice procedures
  • To be able to cover all reception positions as necessary such as dealing with prescriptions, undertaking reception scanning of documents
  • Dealing with and answering telephone enquiries and dealing with patients face to face

Requirements and prospects

Desired skills

  • A background in customer service would be beneficial
  • Good organisational and communication skills are required
  • Be able to use influencing skills
  • Have good personal organisational skills
  • Advanced computer skills

Personal qualities

  • Must be able to follow strict Confidentiality & Data Protection policies and procedures
  • Maintain a professional and courteous manner at all times
  • Complete tasks with a high level of accuracy and efficiency
  • Positive and friendly manner
  • Able to work as part of a team

Desired qualifications

  • GCSEs at grades C/4 or above (or equivalent) in maths and English
  • A NVQ (or equivalent) in Healthcare is desirable but not a prerequisite

Future prospects

Long-term prospects would be available upon completion of this apprenticeship.

Things to consider

Consider a travel plan to make sure you can get to the vacancy.

About the employer

Medical Practice who is committed to providing a high standard of healthcare in a friendly, happy, and healthy environment.


Billinge Medical Practice


Recreation Drive



You must have JavaScript enabled to view a map of the location


Training provider


Applications for this apprenticeship are being processed by St Helens Chamber Limited


Adam Gardam 01744742103

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.