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Apprentice Receptionist Billinge Medical Practice

Billinge Medical Practice are looking for an Apprentice Receptionist to join their team. You will work towards a Level 2 Customer Service Practitioner apprenticeship standard.

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Closing date: 08 Oct 2021

Apprenticeship summary

  • Weekly wage

    £159.10

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:00 - 20:00 over two sites, Saturday & Sunday may be required.

    Total hours per week: 37.00

  • Expected duration

    12 months

  • Possible start date

    11 Oct 2021

  • Date posted

    22 Apr 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001702377

  • Positions

    1 available

Responsibilities will include:

  • Receiving patients consulting with members of the practice team in a courteous and efficient and effective manner
  • To have a thorough knowledge of practice procedures
  • To be able to cover all reception positions as necessary such as dealing with prescriptions, undertaking reception scanning of documents
  • Dealing with and answering telephone enquiries and dealing with patients face to face

Requirements and prospects

Desired skills

  • A background in customer service would be beneficial
  • Good organisational and communication skills are required
  • Be able to use influencing skills
  • Have good personal organisational skills
  • Advanced computer skills

Personal qualities

  • Must be able to follow strict Confidentiality & Data Protection policies and procedures
  • Maintain a professional and courteous manner at all times
  • Complete tasks with a high level of accuracy and efficiency
  • Positive and friendly manner
  • Able to work as part of a team

Desired qualifications

  • GCSEs at grades C/4 or above (or equivalent) in maths and English
  • A NVQ (or equivalent) in Healthcare is desirable but not a prerequisite

Future prospects

Long-term prospects would be available upon completion of this apprenticeship.

Things to consider

Consider a travel plan to make sure you can get to the vacancy.


About the employer

Medical Practice who is committed to providing a high standard of healthcare in a friendly, happy, and healthy environment.

Employer

Billinge Medical Practice

Address

Recreation Drive

Wigan

WN5 7LZ

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Training

Training provider

ST HELENS CHAMBER LIMITED

Applications for this apprenticeship are being processed by St Helens Chamber Limited

Contact

Adam Gardam 01744742103 adam.gardam@sthelenschamber.com

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

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