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Customer Service Apprentice Truck & Trailer Services (Telford) Ltd

Truck and Trailer Services (Telford) limited are a family-owned-and-operated business who require a customer service apprentice. The role includes reception duties, answering the telephone to customers, liaising with suppliers/ordering parts and other admin duties.

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Closing date: 25 Sep 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Mon-Fri, 9.00am-5.00pm (hours can be flexible)

    Total hours per week: 37.50

  • Expected duration

    13 months

  • Possible start date

    26 Sep 2021

  • Date posted

    20 Apr 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties include:

  • Reception duties
  • Answering calls from customers and suppliers
  • Contacting suppiers/ordering parts as required
  • Updating CRM System
  • Invoicing
  • General administration tasks

Requirements and prospects

Desired skills

  • Organised
  • Good telephone manner
  • Friendly and outgoing
  • Reliable
  • Well presented

Personal qualities

  • Friendly
  • Committed to training
  • Polite and friendly 
  • Team player
  • Want to progress within company

Desired qualifications

Maths & English GCSE Grade 4/C or above or equivalent

Future prospects

Can progress within company Team Leader L3

Things to consider

  • Must be able to access location- Please check before applying
  • Employer will consider higher hourly rate if candidate has previous experience
  • Employer looking for immediate start if possible

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:

About the employer

Truck & Trailer Telford is a heavy and light vehicle establishment based in Hortonwood, Telford.

Truck and Trailer Services (Telford) limited are a family-owned-and-operated business who understand that there is a need for a reliable HGV repair service in this area.

Being situated near to both the M54 and M6, Truck and Trailer Services are a not only a reliable roadside service agent, we also have large workshop facilities making sure all customers receive the best quality work for an honest and fair price.

Truck and Trailer Services (Telford) can help to make running your commercial vehicle a totally stress free experience. Put your vehicle in the hands of Truck and Trailer Services (Telford) and we’ll do the worrying for you.

Truck and Trailer Services (Telford) can give instant competitive menu priced servicing, therefore, the price you’re quoted by ourselves is the price you pay, no nasty surprises.


Truck & Trailer Services (Telford) Ltd


Birchfield House

Hortonwood 8



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Training provider

Nova Training

Applications for this apprenticeship are being processed by Nova Training Ltd


Carolyn Marson 07794895870

  • Customer Service Practitioner Level 2 Qualification
  • Functional Skills maths & English if required
  • Min 20% OTJT
  • EPA

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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