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Management Development Apprenticeship SPLENDID RESTAURANTS (HARLAND) LIMITED

Have you got what it takes to be the Colonel's next apprentice? This is a fantastic opportunity for the right candidate!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Oct 2021

Apprenticeship summary

  • Weekly wage

    £285.00

  • Working week

    Shift work including weekends and bank holidays shifts TBC.

    Total hours per week: 30.00

  • Expected duration

    65 weeks

  • Possible start date

    20 Oct 2021

  • Date posted

    21 Apr 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001701289

  • Positions

    1 available

What would you be doing?

You will support the restaurant management team & play an important part alongside the Restaurant manager. As a TMDS you will help run our multi-million-pound business. You will be responsible for leading team engagement and achieving world class results!

Your job involves:

  • Running the restaurant, proactively leading by example, and coaching the team at all opportunities
  • You will be a key player in controlling the business and most of all, making sure every customer that walks through our doors, is welcomed and leaves being our next biggest fan

Day to day responsibilities:

  • Opening and closing the restaurant securely
  • Overseeing that the restaurant is regularly cleaned - organising the cleaning schedules and doing spot checks to make sure it is being followed closely
  • Seeing personally to your team member's development and growth
  • Managing your team on shift and making sure customers are provided with the highest quality service
  • Review guest feedback to guarantee continually improving customer satisfaction
  • Plan for every potential opportunity to increase sales - including keeping an eye on any local events in the community and with competition
  • Conduct daily, weekly and monthly business reports for your restaurant, working with your Area Coach to develop growth plans
  • Understand how your restaurants works within your community and understand what drives profit
  • Making sure the team are clear on their sales goals at the beginning of every shift
  • Ensure good practice around all cash handling and in-store banking procedures. You will have a strong understanding of how to control costs including labour costs, stock levels, ordering and deliveries

What does the training look like?

We start with the basics, you'll be side by side with our team members, learning how to cook our delicious chicken, build our burgers and delight our guests. Each section of our training is blended, including online learning and on the job training (got to get your hands dirty). All our leaders complete this training so that they can develop a full understanding of our business.

You'll then move onto your management training, starting with the Shift Leadership Programme. You will learn how to lead a great experience for our team and our customers, ensuring amazing product, with service that is never slow! There's continuous development for the right candidate, progressing up the career path to ARGM and RGM.

Who are we looking for?

We are looking for those who have experience leading a team and are passionate about delivering world class customer service. We love people growers, someone with a lot of energy, optimism and leaders who can learn and grow. We welcome people from all kinds of backgrounds and industries, if you have the right attitude and skills, we can teach you the rest!

The Ideal candidate; will be an ambitious leader with a proven track record of:

  • Great passion for developing people with a positive energy
  • Experience working within & leading a team
  • Driven to progress within a company, passion for learning and developing.
  • Providing coaching and support to a diverse team
  • Strong communication skills at all levels
  • Emotional Intelligent, self-aware individuals who are always willing to learn.
  • Referred candidate is to be flexible across KFC sites.

What is the Pay and Benefits?

  • Pay rate - FT Hourly Contract £9.50ph
  • Eligible for management bonus once training complete
  • Love KFC? You' ll love enjoying staff meals on us
  • 25% staff discount
  • Online employee discounts at hundreds of retailers

At KFC you will be working towards a Hospitality Supervisor Outlets Level 3 Apprenticeship standard over the course of 15 months.


Requirements and prospects

Desired skills

  • Experience of working within and leading a team

Personal qualities

  • Integrity
  • Authentic
  • Determination
  • Hardworking
  • Generosity
  • Driven to progress

Desired qualifications

No qualifications needed.

Future prospects

Ongoing support and development into an Assistant manager role.

Things to consider

This vacancy may close early if a suitable candidate is found.


About the employer

Our world-famous chicken restaurant brand all started with one cook, Colonel Harland Sanders, who created a finger lickin' good recipe more than 75 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen. He started travelling by car to different restaurants and cooked his fried chicken on the spot for restaurant owners. He did this at the age of 65. If the owner liked the chicken, they would enter into a handshake agreement to sell the Colonel's chicken. Legend has it that Colonel Sanders heard 1009 "No's" before he heard his first yes. The Colonel's story still inspires us today. It reminds us how grit, perseverance, dedication and ambition along with hard work can create success; regardless of your age or where you come from.

Employer

SPLENDID RESTAURANTS (HARLAND) LIMITED

Address

Durham City Retail Park, Mcintyre Way

Durham

DH1 2RP

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd

Contact

recruitment@lifetimetraining.co.uk

  • Hospitality Supervisor Level 3
  • Functional Skills in maths and English

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Oct 2021