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Customer Service Apprentice THE LODGE PRACTICE LTD

We are looking for a receptionist apprentice for an exciting role working within a small team. The apprentice would need to be hard working, have a friendly nature about them, be confident, and be able to learn how to deal with patients in person and over the phone in a professional manner.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Oct 2021

Apprenticeship summary

  • Weekly wage

    £167.70

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, 9:00am-5.00pm. Details to be confirmed.

    Total hours per week: 39.00

  • Expected duration

    16 months

  • Possible start date

    01 Nov 2021

  • Date posted

    16 Apr 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001700560

  • Positions

    1 available

Duties to include:

  • General everyday admin tasks
  • Answering the phone internal and external
  • Taking bookings and checking in and out for appointments
  • Sending and receiving of emails
  • Liaising with other parties

Requirements and prospects

Desired skills

  • Customer focussed, able to engage with people and thrive in busy environment

Personal qualities

  • Outgoing
  • Confident
  • Customer friendly candidate

Desired qualifications

GCSE or equivalents at grade at 7-4 (A-C's) in maths and English.

Future prospects

Administrator, Reception Manager.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week), For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

The Lodge Practice is an award-winning dentist in Manchester, facilitating quality dental care within our dental practice for over 30+ years. We strive hard to care in the best way possible for our existing patients and we treat them as a family.

Employer

THE LODGE PRACTICE LTD

Address

6

North Road

Manchester

M11 4WE

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Training

Training provider

BURY COLLEGE

Applications for this apprenticeship are being processed by Bury College

  • Customer Service Practitioner Level 2 Standard
  • Functional Skills if required 

This is a work-based qualification.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College Apprenticeship Team will then be in touch regarding your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Oct 2021