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Office Administrator / Operator Apprentice FIREPLACE FACTORY OUTLET LIMITED

Exciting opportunity at a local Fireplace Factory Outlet! This is an excellent opportunity for the right candidate to undertake a Customer Service Practitioner apprenticeship.

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Closing date: 25 Sep 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Days and times to be confirmed

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    15 Oct 2021

  • Date posted

    14 Apr 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

  • Processing online sales forms
  • Arranging deliveries
  • Sending out orders
  • Issuing purchase orders
  • Stick taking
  • Liaising with customers and suppliers, both over the telephone and face to face
  • Updating product ranges using online platforms and social media
  • General administration duties

Requirements and prospects

Desired skills

  • Fully computer literate and able to use and create spreadsheets
  • Confident and capable of speaking to customers
  • Experience of use with Canva online software
  • Knowledge of Ebay and other selling sites
  • Excellent communication skills

Personal qualities

  • Team player
  • Can do attitude

Desired qualifications

4 or more GCSEs including English (or the equivalent).

Future prospects

Progression within the company for the right candidate.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:

About the employer

At Fireplace Factory Outlet we supply Electric fires, fireplaces and stoves to both trade and the public. Based in Huddersfield, West Yorkshire, our showroom is open to the public where you can browse our comprehensive display of fires, fireplaces and stoves from some of the finest suppliers and manufacturers in the UK.




Manchester Road



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Training provider


Applications for this apprenticeship are being processed by National Business College


Kirsty Longley 01484 430433

  • Customer Service Practitioner Level 2
  • Full training provided by the company and NBC

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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