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Business Administration Apprentice MSC INDUSTRIAL SUPPLY CO

This is a fantastic opportunity to be working as a Business Administration Apprentice to effectively manage suppliers’ relationships and product stock levels to ensure fulfilment of our customer orders. If this role is for you, we would love to have you on our team.

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Closing date: 23 Sep 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday-Friday 8.30am-5.00pm with half hour unpaid lunch

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    24 Sep 2021

  • Date posted

    13 Apr 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

Duties include:

  • Prioritise the flow of products or services based on evolving and changing information, meeting critical deadlines to ensure the efficient running of the supply chain, including unexpected demand
  • Use continuous improvement techniques to improve performance in the supply chain, such as forecast accuracy
  • Pro-actively plan and forecast required stock levels to ensure accurate and timely fulfilment of orders, investigate variances and amend accordingly
  • Ensure alignment with business objectives on availability, costs and efficiencies are met
  • Pro-actively identify and resolve potential issues, ensuring availability risks are managed

Demand and Inventory Management:

  • Manage product range and stock levels within required target levels to meet customer demand
  • Interaction with marketing, sales and customer contacts to understand demand forecast drivers
  • Identify supply and demand issues through insights gained from a real-time view of current market trends through suppliers and reports

Sourcing & Product Management:

  • Ensure products are sources and delivered on time
  • Identify, manage and escalate risks to the business, such as customers significantly exceeding their forecast, supplier failures, delivery failures and customer relationship issues through to not fulfilling an order in full, to ensure that products are available whenever and wherever consumers choose to purchase, at the lowest possible cost
  • Supplier Performance Management - build relationships with suppliers to ensure achievement of best price and fulfilment of service level agreements
  • Return of Goods - ensuring an effective returns process for customer satisfaction
  • Data Analysis & Management - collate, analyse and summarise the reporting of all performance on a timely basis
  • Manipulate and interpret constantly changing data sets to inform decision making on the supply chain function(s)
  • Analyse data to identify key trends and themes that affect the supply chain, make recommendations to internal and external customers
  • Complete supply chain documentation for audit requirements

Requirements and prospects

Desired skills

  • Capable of making constructive contributions/suggestions to improve the team
  • Good standard of verbal and written communication
  • Good standard of numeracy skills
  • Good time management and organisational skills
  • Capable of judgement and decision-making skills
  • Strives to improve customer service standards
  • Intermediate skills in Word, Excel and Outlook
  • Good keyboarding skills are essential as well as a good knowledge of Microsoft Office

Personal qualities

  • Trustworthy
  • Good-natured
  • Mature attitude
  • Responsible
  • Enthusiastic

Desired qualifications

GCSE maths/English A/C or 9/4 or equivalent.

Future prospects

For the right person this could be the start of a great career in an office environment. Hopefully leading to full time job for the right candidate

Things to consider

Please do not contact the company direct as they will refer you back to The Apprenticeship Works

About the employer

We are a leading Metalworking distributor and providing an exceptional and world class service, as rated by our customers, is one of MSC’s differentiators in the market place. Our contact centre is the jewel in MSC’s crown and is the first touch our customers experience when contacting MSC.




Unit 7

Pacific Avenue


WS10 7WP

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Training provider


Applications for this apprenticeship are being processed by The Apprenticeship Works


Bev 0121 544 6455

Business Administration Level 3

Apprenticeship standard

Business administrator

Level 3 (A level)

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