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Hospitality Team Leader Apprenticeship FIELDROSE LIMITED

KFC are looking for an experienced and dedicated individual to join their team. If you fancy taking on the challenge and joining a global brand, read on!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 11 Oct 2021

Apprenticeship summary

  • Weekly wage

    £308.35 - £315.00

  • Working week

    Shifts TBC.

    Total hours per week: 35.00

  • Expected duration

    65 weeks

  • Possible start date

    18 Oct 2021

  • Date posted

    12 Apr 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001698809

  • Positions

    2 available

As a Team Leader with KFC, you will be supporting the restaurant management team with the day-to-day running of the restaurant.

You will help to build and run a team that cares about quality and consistency in customer service and lead by example, ensuring that your restaurant is excelling and exceeding monthly sales targets.

You will be offered on the job training and the apprenticeship will support your development and beyond.

Please be aware that for this role you will need experience of leading a team in the workplace, ideally in a hospitality or retail environment, with a proven track record of improving guest experience.

Day to day responsibilities:

  • Opening and closing the restaurant securely
  • Overseeing that the restaurant is regularly cleaned - organising the cleaning schedules and doing spot checks to make sure it is being followed closely
  • Daily training of staff to ensure your team are working to the best of their abilities
  • Managing your team on shift and making sure customers are provided with the highest quality service
  • Review guest feedback with the management team to guarantee continually improving customer satisfaction
  • Plan for every potential opportunity to increase sales - including keeping an eye on any local events in the community and with competition
  • Making sure the team are clear on their sales goals at the beginning of every shift
  • Ensure good practice around all cash handling and in-store banking procedures. You'll have a strong understanding of how to control costs including labour costs, stock levels, ordering and deliveries

Benefits:

In return for starting your apprenticeship with us, you will receive:

  • A competitive hourly salary
  • Quarterly performance-based bonus
  • Pension contribution scheme
  • 25% Staff discount
  • Income protection scheme
  • 28 days holiday (including bank holidays) with increased holiday entitlement the longer you are with us
  • Benefits plans with options including gym memberships, health screening and travel insurance

Alongside your day to day work and training, you will be working towards your Hospitality Supervisor - Outlets L3 standard qualification which will be delivered through a blended social learning experience. This includes but is not limited to 1-to-1 visits from your regional trainer, self-study, and remote visits.

The apprenticeship is a structured, learner and employer focused development programme which is designed to support you on your chosen career path. Once you are signed up onto the apprenticeship programme, you will be able to get students discounts through an N.U.S. card and you will be earning money while studying towards a nationally recognised qualification.

At KFC you will be working towards a Hospitality Supervisor Outlets Level 3 Apprenticeship standard over the course of 15 months.


Requirements and prospects

Desired skills

We are looking for someone with experience of leading a team in the workplace, ideally in a hospitality or retail environment, with the following qualities:

  • A proven track record of improving the guest experience
  • An understanding profit and loss and cost management
  • Experience with decision making and leadership
  • Previous experience of implementing ideas and delivering creative change in the workplace

Personal qualities

At KFC, you will need to be driven to succeed and determined to progress and develop within your role. We are looking for someone who is:

  • Great in a leadership role
  • Passionate
  • Excellent communication skills
  • Consistent and proven customer service skills
  • A flexible approach to work hours and shifts

Desired qualifications

No previous qualifications required.

Future prospects

Ongoing training and development following successful completion of the apprenticeship.

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.


About the employer

Plenty of folks ask me how come the whole world loves my chicken. I'm guessing they can't have tried it, since they would already know the answer. It's my delicious Original Recipe of eleven herbs and spices. Now, I understand this isn't enough information for the more detail-minded among you. So, I'd be delighted to share with you the whole, incredible story of Kentucky Fried Chicken, if you'd care to hear it. Some might say I was a slow starter. I first cooked chicken at the age of six years old, standing barefoot in my Mamma's kitchen. Back then, I was plain Harland Sanders and my Daddy had just passed away. Everyone needed to lend a hand to get by. These were tough times, but they taught me one important lesson for life (besides how to cook chicken!). Never ever give up. I tried everything to make my way. I joined the army. I was a fireman on the railroad. I piloted a ferry boat on the Ohio River. I even tried my hand at lawyering for a while. But nothing seemed to stick. So, it happened that I went back to what I knew best. Cooking chicken. In 1930, I set up in a little stopover on the highway, making meals for hungry drivers. It was the height of the Great Depression, but we were always busy. Before too long, I was close to perfecting my world-famous Original Recipe, and, boy, did they love that chicken! I'd watch 'em eat every last morsel and then lick their fingers clean for good measure. That's when 'Finger Lickin' Good' was born. I knew there and then I had created something truly special. In 1935, the State of Kentucky saw fit to make me a Colonel, the highest honour it can bestow on a person for service to the community. I was recommissioned in 1950, and it was about this time I began to wear my white suit and black string tie, so's folks knew who I was by sight. I've worn it ever since. Then in 1952, I struck upon the idea of setting up a little franchise to share my chicken with hungry people outside of Kentucky. The first Kentucky Fried Chicken franch.

Employer

FIELDROSE LIMITED

Address

Kfc London Road

Carlisle

CA1 2PR

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd

Contact

recruitment@lifetimetraining.co.uk

  • Hospitality Supervisor Level 3
  • Functional Skills in maths and English

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 11 Oct 2021