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Customer Service Advisor Apprentice Garland Co UK Ltd

Due to the expansion of our UK business and the addition of associated subsidiaries, a position has become available for a highly motivated and driven individual with meticulous attention to detail to join our accounts and administration team based in Avonmouth.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Feb 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Mon - Fri 9.00am - 5.00pm

    Total hours per week: 40.00

  • Expected duration

    65 weeks

  • Possible start date

    23 Feb 2022

  • Date posted

    06 Apr 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties will include:

  • Supporting the field sales team
  • Processing orders and arranging transport
  • Invoicing
  • Inventory management
  • Telephone and Reception duties
  • Health and safety management
  • Credit control
  • Travel bookings

However, job can be expanded/adapted to best suit candidate's strengths.

The wage is negotiable depending on experience.

At the Garland Company, you will be working towards a Customer Service Practitioner Level 2 apprenticeship standard over the course of 15 months.

Requirements and prospects

Desired skills

  • Candidate must be a highly proficient user of Microsoft Excel
  • Experience of working with Sage X3 advantageous
  • Experience in a similar role preferred

Personal qualities

  • Reliable
  • Trustworthy

Desired qualifications

No qualifications required.

Future prospects

Ongoing training and development.

Things to consider

The vacancy dates should be used as a guide only. Should the right candidate be found, this vacancy will close early.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
The Apprenticeship National Minimum Wage guide is updated every April (ANMW):

About the employer

Garland is a living legacy of industry "firsts" in products and services with numerous award-winning innovations. The technologies we develop and manufacture, the raw materials we purchase, the processes we use, the delivery methods we offer, and the services we provide are driven by a simple philosophy: listen to what today's customers need, anticipate what tomorrow's customers will want. The Garland Company is a business steeped in the history and traditions of a worldwide waterproofing industry. Customer care is a phrase used repeatedly throughout this profile. This is no coincidence as it continually defines the philosophy and strategy of the Garland Company in the UK and internationally Today, our network of representatives is ideally positioned throughout the United Kingdom, United States and Canada to provide quality roofing solutions for single and multi-property facilities. Garland is able to meet the performance and budgetary requirements of a complete range of commercial, industrial, and public building markets by offering a wide breadth of product and service solutions for new construction, retrofit, renovation, and maintenance projects.


Garland Co UK Ltd


Second Way Centre

Second Way


BS11 8DF

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Training provider


Applications for this apprenticeship are being processed by Lifetime Training Ltd


  • Customer Service Practitioner Level 2
  • Functional Skills in maths and English

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Feb 2022