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Reception and Admin Apprentice Roade Surgery

My client are a busy doctors surgery located in Roade. Their practice is one of the four practices making up The Parks Medical Practice. Due to their continued success with prior apprentices, they are now looking for an eager but hardworking individual to join their close-knit team where they will provide support to the reception staff.

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Closing date: 30 Sep 2021

Apprenticeship summary

  • Weekly wage

    £243.75

  • Working week

    Monday - Friday, shifts to be confirmed

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    01 Oct 2021

  • Date posted

    30 Mar 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001695646

  • Positions

    1 available

Daily duties include (but are not limited to):

  • Answering the telephones
  • Dealing with patient’s queries in a professional and friendly manner
  • Calling patients with results
  • Booking appointments with clinicians
  • General Administration tasks
  • Greeting patients at the front desk
  • Assisting patients in the practice

Requirements and prospects

Desired skills

  • Excellent customer service and communication skills
  • Be able to juggle multiple priorities at once
  • Be able to perform well under pressure 

Personal qualities

  • Punctual
  • Friendly
  • Hardworking
  • Eager

Desired qualifications

  • At least 3 GCSEs grades 4/C, preferably including both maths and English

Future prospects

  • Opportunity for full-time employment post completion of apprenticeship

About the employer

The Parks Medical Practice comprises four surgeries - Blisworth, Roade, Hanslope and Grange Park.

Employer

Roade Surgery

Address

16

London Road

Northampton

NN7 2NN

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Training

Training provider

STARTING OFF (NORTHAMPTON) LIMITED

Applications for this apprenticeship are being processed by Starting Off

Contact

Katie Thomas 01604 622855 katie.thomas@startingoff.co.uk

  • Customer Service Practitioner Level 2 Apprenticeship Standard

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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